MacKeeper Reviews,
Mentions, and Awards

thank you for chat support, finally everything is done. that was so easy and did more than i thought support person fixed everything, not just problem for log in, everything my computer to improve system. i didn't do nothing, they use remote system that i just watched it.thank you so much and i really recommend to everyone need it. ...i do tell my friends how helpful about mackeeper is.thank you!!!

I would love to get rid of Bing that is bugging me all the time. I didn't ask for Bing.I'm also having a hard time to convince the ZipCloud to leave me alone. And can't spend anything more at the moment.I found the remote service and screen sharing very handy.We'll follow up to for service on another computer.

Overall very satisfying, especially as my Mac now works much better than before the online repair.Only issue is that I'm not a tech person so your people need to be able to explain some things in much simplier terms and language for Luddites such as me. For the most part this was done but I had to specifically request they do so several times.

My computer did not respond to my commands. Some company froze it. Suddenly mackeeper unfroze the computer without any requests from me. I was eternally grateful so I subscribed to mackeeper. And it was without any persuasion from mackeeper. Like i said thanks for the unsolicited freeing of my computer. ...I look forward to a pleasant experience with mackeeper. Ronald K.Burke, Ph.D.

Been a user for several years, and had no problems. Discovered fairly late that MacKeeper had not been working since "license" had expired. Tried to renew, and had to contact support for proper activation, and ended up upgrading to Mac service along with MacKeeper. They cleaned and streamlined my computer so that it now works ... like new, not like the senior grand dame that she is (early 2011 MacBook Pro). Here's to another 2 years of hassle-free computer use!

After having to uninstall mackeeper for a short while I found that I could not reinstall. I contacted customer services for help and the help I received was excellent. The new version was installed for me and my iMac was electronically serviced and it now runs perfectly. Very good service and I highly recommend it to all who use the service.

I am very happy with the overall performance and functionality of MacKeeper. It has a broad toolset and is very easy to use.

what can i say but excellent they installed Mac Keeper and did a clean of my computer and it's all systems are a go great news i thourally recommend MacKeeper to everyone thanks again to the Techniction they did a fab job

After a possible security issue in our online banking account, I felt confident that MacKeeper carefully evaluated my computer for any intrusion. I am a very happy customer.

I upgraded to one of the service and tech-help packages, and I believe it's absolutely essential for any Mac user to have this kind of support. Excellent service, worth every penny.

I appreciate and trust all the services and help i have received from MACKEEPER! Their Tech's are excellent. Own A Mac-Purchase Mackeeper to protect your investment in APPLE technology

My Mack wasn't working very well it was to slow so I decided to try MacKeeper and it was amazing my MacBook is fast clean and save thank you MacKeeper team

I just updated to MacKeeper Version 3.8.1 (1144) and why did I wait so long? I purchased the MacKeeper Premium+ 24-month plan, and now I have awesome peace of mind! I chatted with a "Live" and very patient Tech/Rep and he walked me through the entire process. I'm not a computer tech, but I'm on my computer all the time, ...so if you are like me and the other 90% of mac computer users that depend on their computer for income, you need to update now. Don't put it off like I did. My suggestion is to purchase the 24 month plan because the price comes way down, and you have TWO YEARS of hassle free wellness for your Mac. Thank you MacKeeper support team, I really appreciate your expertise, and am a very happy customer.

Guidance is simple very understanding with a polite explanation. I understand how to use the mackeeper. Thank you very much.We are also looking forward to meet together!We wish the health and happiness of all people.

Despite the smart clean up I still had some annoying adware (in particular "Shoppy App) that kept interfering with my web browsing with annoying pop ups for gambling sites and people offering to clean up the Mac. Your Geek on Demand was brilliant and she successfully removed the adware. I can enjoy surfing the internet ...again seeing only what I want to see at the speeds I have become used to. Thank you!The new subscription model is much better now. The app will always be up to date.

I was greatly impressed by your staff. By there patience & overall helpfulness. I would recommend them to everyone I know who owns an Apple. I have had an Apple for 35 years, back before the Macs & I wouldn't have anything else. Thank you

The technical assistance provided during the MacKeeper Premium license activation procedure on my iMac computer recently, as well as the installation of MacKeeper's Remote Assistance/Lifetime program, was exemplary. I have been using MacKeeper for several years to safeguard my filing systems from viral and malware ...intrusions with complete satisfaction, and have enjoyed utilizing its host of optimizing features to keep my apps updated and computer running at peak efficiency. MacKeeper is a Mac-protective program I would strongly recommend to anyone who is looking for great antiviral file protection and optimal operating system efficiency and upkeep.

It is really wounderful experience using Mackeeper naw can very safely go through the Internet without fearing any kind of tampering or interference from any oneThank you

My overall experience with MacKeeper was excellent!! The help was great even thou I'm not computer savvy.

I had used MacKeeper before on my old lap top. Worked great, and kept my system clean from junk. I bought a new lap top and didn't continue the subscription. I was experiencing slower responses and freeze ups, but after loading MacKeeper again my system is running like new.

I'm not very good with computers but the support team stepped through the issues I was having in real time.I was on the phone with them as they took control of my mouse with my permission & they proceeded to click on items and explain to me what they were doing. I just sat back and watched them as they explained everything. ...I am not very computer literate so MacKeeper is definitely the way to go if you like to have someone knowledgable take care of any issues for you. I called for technical support twice and the wait time to talk to a technician was less than 30 seconds. Awesome!

I have enjoyed Mackeeper for awhile now. However, I recently upgraded my service. I am very impressed with its ease of use and its thorough work on my MacBook Pro. Thanks.

Amazing...! I finally found somebody who can fix my Mac without costing me a fortune! I highly recommend the Mackeeper professionals to clean up your computer! The support technicians did a fantastic job and I'm extremely satisfied with the service they performed on my laptop.

My sign-up to and purchase of the standard Mackeeper package was well and professionally handled by the person taking care of the transaction.I have not used Mackeeper before so I am not familiar with its capabilities. My understanding before signing up was that the software can help not only to identify and ...get rid of any viruses and malware-but also other computer performance issues and problems. However, after conversing with the technician online through the chat function, it seems that it is mainly an anti-virus software that can also identify other performance and operational computer issues-but that fixing the latter for the most part require additional, and quite significant charges. This may be fair enough and may only have been a misconception on my part.In any case, now having the Mackeeper software installed I will learn more about its functionalities and it may be able to do more than mainly identify and eradicate viruses.

I was very pleased with my MacKeeper experience. I would be very happy to recommend MacKeeper to my friends and family.

Online technicians were informative and helpful. Remotely went thru my system and corrected problems they found. My online experience today, although limited, was much improved with no freeze-ups or hangs and with faster loading. Ad Blocker really did its job.

I have been a satisfied MacKeeper subscriber and user for a number of years on my MacBook Pro. I recently upgraded my basic subscription to the MacKeeper Premium on the laptop and added MacKeeper Premium to my second computer, an older iMac. Customer support ( a young woman in the Ukraine) assisted with the activation. ...Because I have used the product for at least 3 or 4 years I had no hesitation with adding a second subscription which is significantly cheaper than another product I was using that required a subscription renewal in two weeks. It would have have been nice somewhere in the process of downloading the software and activating a second subscription, that there might be someplace to indicate that I was already a subscriber with an activated license. The price I paid was not the price indicated on the 2 year premium subscription on the website. I knew that if I navigated the website long enough that I would get a 2nd message offering a lower rate for 2 year subscription ( don't leave empty handed) and sure enough it did pop up offering a reduction from the original offer. As a current subscriber shopping for a second license on another household computer I shouldn't have to do this dance to get a better rate. Smarten up MacKeeper! Despite the hard sell on the remote diagnosis and service plans that are available by certified Apple Technicians, I am happy with the product and the tools it provides. The customer service/assistance whenever I have had to use it has always been first rate.

Hi, Your agent was very clear, concise, open and transparent and spoke very good clear English. I had confidence in "Dave" and "Andrew" and I hope to continue this relationship even though I chose the cheapest options and have limited money to spend on this 5 year old Mac. Thanking you, Peter. United Kingdom.

Overall a very good service. I have used the MacKeeper AV for 4 years and found it very effective. Trying remote assistance for maintenance for the first time. Bit unsure how it all works but so far excellent communication from the staff and techs.

I have been very satisfied with the service I've received from my previous purchases from Mackeeper and look forward to there expertise in keeping my computer running at its best.

I am very pleased with the service I was given and my Mac is running so much smoother & quicker now!

Because my emails go throughout the world I get viruses from time to time. It's good to have a source that is able to help me clean it up.I had teh Mackeeper icon, but when clicking it on, it did not recognize me although I paid for the service. I contacted the US number and a delightful lady assisted me to get everything up and running.Thank you.

Many thanks to the talented computer tech that took my phone call.Although I am not extremely tech savvy, he was very professional and willing to help me understand. This information and MacKeeper's easy approach to cleaning and correcting four years of computer negligence were Great! Now, I will use their tutorials and tech service to help me continue onward.

Great product, easy to use, thorough. Does its job and feels like it all runs smoothly and intuitively.

It was very easy to walk through the process. I knew I needed a virus protection. This program seems to do everything. Techs were very hepful.

I was skeptical of doing any upgrade.. Was I wrong. When the techs did the "under the hood" tune up, they found a few things wrong I never knew about. Which contributed to my slow running iMac. The eliminated my "spinning beach ball" headaches. I was on the phone for a long time with a tech trying to pinpoint the problem and eventually ...ID'd and fixed it. I am more than satisfied with MacKeeper.

new to MacKeeper so suspending judgment but so far, clean-up of my Mac has helped a lot and customer service person was easy to understand

I was very satisfied with my first experience with MacKeeper. The representatives were all courteous and very knowledgeable. The results were excellent.

MacKeeper cleaned up my iMac, something I hadn't done since buying it in 2012. I think I found a winner here instead of taking it to a shop. Takes a little time to check everything but now I'm good to go.

Your reps spent hours last evening fixing all my various problems with my Mac, thank you, thank you, thank you!!

All the procedure to install MacKeeper in my computer was really easy, and the lady who attended me, guided me very well through the process.

Sophia Miller employee ID: mc62830 was wonderful! I was unsure about using macKeeper and Sophia walk/talk me through the process and saved my computer!!Thank you for all your help Sophia!!

Great! Live chat helps a lot to resolve something. Besides the price I paid, I like everything about Mac and mac keeper. Hopefully Theres a deal next time for mac keeper cause or else I'm gonna have to get something else. Great service!

I only have a few words for your Service:Well done MacKeeper!!BRAVO!!Excelent Service.I Thank you very much your support.

pretty good. The credit card expiry date section doesn't have a title.

Quick and clean

The chat person responded more directly after I was direct about my needs and financial situation. I marked a 4 instead of 5 because I resist the scare tactics and the holding 25% when maybe most people get it after a few delays in deciding. Anyhow, thanks and I hope it's worth it.

After initially ordering the premium product I was told I already had antivirus on my Mac. I decided to ask for a refund, citing there was no need for duplicate services. I was offered a half price option for keeping your services and realized that was a good deal.Thanks so much.

The telephone assistance in setting up MacKeeper was very helpful. Although my computer - iMac - is still rather sluggish it is better than it was.

reassuring

Still can't use it because the advertisement it appears when I try to use it?

The experience was quick and relatively easy.

Very cordial tech

I contacted MacKeeper to upgrade my system because I received a notice that the security system I had would not be functional with my old system and I had to upgrade. Following instillation of the 3.0 system the technician that was assisting me did a system check and recommended that I purchase a program that would enable me to get professional help from,"certified technicians" anytime I needed it. I felt the cost was too much for all I would use such services ands she tried a hard sell on me, which only makes me think that what she was trying to talk me into was something I really did not need or was a scam.I did not purchase the system at this time. I fell if I really need it, I can purchase it in the future.

This was supposed to speed up my computer BUT it has never been so slow to start up, this has been a backward step and I'm not very impressed

it was the strangest thing when I clicked on upgrade and after pausing to think it over and come back the next day you offered a discount which made me decide to order. then I was asked to call a number to activate. I thought this was quite strange and when I got transferred to some guy with an accent and when he asked me to go to a weird sounding URL I became totally suspicious and just hung up!!! I thought I was being scammed and phished all from your site which I thought was legit but I was totally spooked. I checked things over and went back in and since I had already completed the order I called again and just asked to complete the activation. The same person was very helpful and I was then able to run a serious scan of my Mac which worked ok

MacKeeper works very well as long as you don't run CleanMyMac3. MacKeeper will not open after Cleanly Mac has been executed.

I have had Mac computers since 1987 without regret. I am not a "Geek" but a "Squeak." That is, I have only used Macs for basic programs, like word processing, email communication and recently banking. Therefore I have not gotten involved in more intense technology. I only tried MacKeeper for the last year or two. Since a new year requires an update and my laptop has gotten slower, I sought for a program that would assure increased help and speed.

Type your message here..You have not produced or solved anything yet.

I purchased one month of mackeeper to see if it will help my laptop. It is still running slow. I'm not sure what it is doing for me. The woman who assisted with the set-up was very difficult to understand because of her thick Indian accent. Plus she kept using computer jargon that I'm not familiar with. So far, not impressed. I still don't understand if I have to pay more for technical support. I did not appreciate trying to be sold other products when I'm not even sure if this product works.

not much to say

On the plus side it did free up much needed ram. On the negative side, it is too expensive. It should also be available for up. To 5 computers in the household.

The technician didn't answer the questions that Ik asked

A little confusing!

I didn;t receive my discount code in my email in a fair amount of time. I have to go to work and cannot wait any longer. Disappointed

We have 2 iMacs, 2 iPads and 2 iPhones. Is there a possibility of getting a packaged for all? Something like the cloud concept?

Very little idea of what this will do for me or to me

there should be a monthly payment instead of all at once.

ordering service was easy

not working

I made the mistake of calling the 800 number for assistance with activating the latest & greatest version...Took me to a third party who tried charging additional funds for "service"...Not very impressed.

Have not recieved any confirmation of what I have paid and for how long. I think I started with one month and upgraded to ????

I hope I am not paying twice for the same service. I am not sure this covers both of my computers.

I bought this software because all time my MAC was stopped to work...and not solve all issues....until have more than a hundred issues and error....

took along time to install and was constantly asked to upgrade to an apple tech. for more money.

why do i have to call in?

The price has gone up significantly from what I paid for last years license renewal. Which is why I rated the price 2 stars. The discount offered for the 2 year option worked out to make it slightly less per year. But it blew my budgeted amount out for a 12 month renewal. It would've been nice to be forewarned. The shopping experience was easy. I used PayPal PayPro so it worked perfectly and converted it into NZ dollars which was nice. The main issue I had trouble with was how to activate the new license once the new license renewal is purchased. I think the best way to activate these is to log into your Kromtech account and select manage licenses and drag the new one over the old one to replace it. Up until then I thought I had to download the program again as that is what the emailed instruction said to do.

My Lord. My computer messed up Saturday & I got with Apple at 1:20 pm & 27 hrs. later El Capitan finally got installed with 5 different people helping. Now I'm trying to get this done as quickly as possible & then with Andrew & having to type in every word instead of speaking & then it seems like this will take another day to get this done. I have to tend to other stuff. I cannot rate you every single thing you do when its taking so long.

The confirmation number that was offered was impossible to copy! That created a negative impression.

All I have done is given you my credit card number - how can I rate your product or my shopping experience from that? I haven't even got my goods yet!!

I am not happy with this version of Mackeeper and when I rang to have it activated I was served by Jade in the Ukrainr Call centre. She was polite but the whole experience I found to be quite misleading and deceptive as she kept pushing to sell more services including your Mac certified technicians and your subscription services which went from more than 700 dollars but was later offered various optioms all the way down to 100 dollars for a once only service plus a 19 or 59 dollar monthly subscription for 2 years. I found the whole experience dishonest and your company less than honourable. I will cancel my upgrade and request a full refund.

Immediatelay after paying a 2 year sub (following expiry of previous sub) I am offered a "free" upgrade to the 2016 version. Yet when I click to do this it defaults to 12 months, and is very difficult to follow. Also I was hoping that my package would include help to improve performance of my MACbook PRO, as it is continually slow - is this because of MacKeeper running in the background? Any assisitance would help. My login email is steve_rich11@yahoo.com.au but when paying for this new sb I used srich0412@gmail.com. It looks like I cannot change my profile to the gmail account, so this is further confusion.

This was suppose to be an upgrade to MacKeeper 3.0 but all it was was a sales pitch for up-selling me more products. I already had a lifetime membership for 2.x but they said they would no longer be supporting it. I guess my lifetime membership was their lifetime not mine. Also I struggled to understand the person I was talking with. The simple upgrade had to be done remotely. It was not a pleasant experience. I'm done with MacKeeper. From now on I'm adding them to my junk folder.

Confusing and there is way to many things getting sent to my email (advertising mails).. And there is no noticeable difference on my computer - and no, I'm not interested in further expensive features...

Quite disappointed - I called customer service to activate my new MacKeeper product and in very short time she persuaded me to buy technical support to clean up my iMac for better performance. 150 US$ for nothing - my iMac has in no way improved and is as slow as before. So MacKeeper support is only for selling additional products which have no real value

Remote tech tried to sell another program and lost my trust, he was unable to help but additional coverage by someone else I could get it fixed. Then could not help me cancel, not sure if I just made a major mistake. God who do you trust anymore

Application dont' solve the problems

Gentlemen, I have not been able to activate MacKeeper the number given 900-838452 does not work from PANAMA by adding the Spain prefix it did not work either. I also tried the US number for support 1-800-813-0346 and was told this number is no longer in service. All I have is an activation code. Two e-mails I have sent has been unanswered. Numan Vasquez

I have very little experience, but it makes my computer slower which I don't like. On top of it the bloody pop up things are annoying me and it is expensive. No possibility to test before buying...

I don't notice any difference