Lost Macs should
always come back home

Laptop theft happens more often than you might think. Below are the true stories of people who retrieved their stolen Macs with MacKeeper's Anti-theft feature.

True Story 1 True Story 2

Just check the top 5 places
from where laptops have been stolen or lost:

Trunk of a car

(as a result of burglary)

Office space

Airport lounge

Work backstage

Retrieving a lost or stolen laptop is possible

What to do if your Mac is stolen?

From Your Smartphone
From Your Account
  • Open Track My Mac mobile app on your smartphone.

  • Select the missing device.

  • Tap ‘Report Stolen’


How to Create a Perfect Trap for a Thief and Increase the Chances of Finding Your Missing Mac

It is not a secret that none of Anti-Theft systems will work & track your Mac unless the thief connects to the Internet with the missing computer. So does MacKeeper Anti-Theft.

It means that only after your Mac goes online being reported as stolen, we will:

  • track the exact location of the missing Mac by using the Google Maps Location & Google Maps Geocoding services.
  • send you the “Anti-Theft” and/or “Spy Lock” location report together with the photo of the suspect to the Track My Mac iOS app and/or to your Kromtech Account.

Strange as it may sound, you actually want to encourage the thief to use the stolen laptop, so that you can track the location of your Mac and capture the photo of the person who’s using it.

If you are like most Mac owners, you probably have a single personal administrative user account on your laptop, and probably you have it configured for automatic login. As a result, you can use your laptop without entering a password after startup, or after waking from sleep. This is a desirable situation from the viewpoint of Anti-Theft operation, because the thief can immediately use the laptop without needing a password to unlock the Mac.

Unfortunately, the problem with automatic login is that it also gives the thief full access to your personal data and emails. To protect your privacy, a better solution is to create a guest user account that the thief can use, and configure your laptop so that your personal account is password protected.

Note that creating a guest account is strongly recommended but not required. If you really don’t care if the thief has access to your personal account, you can skip creating a guest account and use Anti-Theft “as is”, provided that your personal account is configured for automatic login.

However, most people will probably prefer to maintain their privacy and create a guest account.

You should first use your administrative account to create an Anti-Theft guest account on your laptop with the Users & Groups pane in System Preferences.
Please refer to Apple documentation for creating a standard account on your Mac or follow our step-by-step instructions:

  1. In the Apple menu, choose System Preferences, and then click Users & Groups.
  2. Click the lock icon to unlock it, and then enter an administrator name and password.
  3. Below the list of users, click the Add button
  4. Click the New Account pop-up menu, then choose the type of user.
  5. Under New Account, select “Standard”.
  6. Under Full Name, enter “Guest User”.
  7. An Account Name is generated automatically, so it’ll be “guest user” in your case.
  8. Enter a password for the user, then re-enter it to verify.
  9. In the Password Hint field, tell the user what the Guest User account password exactly is, e.g. “Password is 123456”. Remember that you want the thief to be able to log in with the guest account.
  10. Click “Create User”.

So now, after you created a trappy “Guest User” account on your Mac, you also need to make sure that your Mac is not set to automatically log in during the startup and all Login Options are set properly.

Here is how you should do that:

  1. In the upper-left corner, click the Apple logo.
  2. Go to Users & Groups.
  3. Click Login Options.
  4. Select “Off” for Automatic login (if it not “off” yet).
  5. For Display login window, check “List of users”.

That’s it. Now you have created a perfect security trap for a thief by installing MacKeeper Anti-Theft and creating a Guest Account. As you may find, having a guest account can be very useful, as it allows you to lend your laptop to someone while keeping your own data private. Don’t hesitate to use the guest account for other purposes besides Anti-Theft.

PS: Please refer to Anti-Theft detailed tutorial to learn how to properly set up all Anti-Theft tools.

Did you know?

Partnership with Google's Geolocation Service and the MapQuest Web Mapping Service allows MacKeeper™ Anti Theft to more accurately pinpoint the location of a missing computer and even identify the Wi-Fi networks and trace IP addresses used.

True story #1

Not a spoiled vacation

Here is a real-life experience with laptop theft as described by social worker Claudio Oliver, who lives and works in Brazil. Like many people, his computer is a necessity in his everyday work routine.

In 2014, Claudio left for vacation with his family. Once they arrived home, they went to sleep. All of their personal belongings, including laptops and cameras, were left unpacked. In the middle of the night, their house was robbed.

One laptop is stolen every
53 seconds in the United States

— Gartner Group report

True story #2

Lost but not forgotten

Sports Journalist Øystein Vik in Bergens Tidende (Norway) had just returned from a
holiday vacation with his family in Southern Norway when his Mac was stolen.

Vik had just stepped outside of the airport and was about to load his luggage into the car
when it happened.

I turned my back for only a second when a thief took the bag with my Mac and disappeared. It was really bad luck, says Vik. Also in his stolen case were gloves, a hat, headset and his MacBook laptop computer.

The first thing he did was to go online from another computer and log in to his account to report the Mac as stolen.

The computer thief did not go online immediately, so Vik reported the theft to the police and the insurance company on Monday. Then on Wednesday, he checked again to see if there was any activity. And that was it! The thief had gone online three times, and Vik had received five webcam pictures of him. The pictures were clear and the man was very recognizable especially one of the images that was basically a mug shot.

"I have a program called MacKeeper with an anti-theft feature, and when it was turned on, all I had to do was wait for the thief to go online," said Vik. When the program is activated, it will use the webcam to take pictures of the next person who logs onto the web. In addition to the picture of the the thief, there is the physical address, IP address, and even the name of the wireless network the thief uses.

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