System Mac OS Is Infected

We all know cybersecurity is important, right? So if your Mac displays a notification saying “System Mac OS is infected,” you might feel worried. Has your computer really been infected? Has a hacker got into your system and stolen your data?

 

Well, we have good news and bad news. The good news is that your Mac probably isn’t infected with a virus. The bad news is you’ve been targeted with a malicious browser extension or adware, which is sending you fake virus messages. But more good news—we’re going to show you how to deal with it.

 

Before we start:

 

If you’re worried your Mac is infected with malware, check it with MacKeeper’s Antivirus. It scans your computer’s storage in a matter of moments, letting you delete viruses with ease.

 

See how it works:

  1. Download and run MacKeeper. Launch the Antivirus tool.
  2. Click Start Scan.
  3. When the scan is finished, select what to remove and click Delete.

That’s all it takes, and you’ll be free of anything that could be a danger to your Mac.

What is the “System Mac OS is infected” pop-up?

The “System Mac OS is infected” pop-up is a message that appears in the notification area of macOS. It tells you that you need to take action to remove the malware, such as installing a particular piece of software—but it’s all a scam, designed to make money for criminals.

Why are you receiving a “System Mac OS is infected” notification?

The “System Mac OS is infected” notification will appear while you’re surfing the web. It’s designed to look like a real alert from macOS, so you’re more likely to click it. In our experience, this usually happens when users have allowed a malicious site to send them push notifications.  

How to remove “System macOS is infected” from Mac

So what can you do to clear these unwanted notifications from your Mac? Follow the best ways to solve this issue on your computer:

  1. Find any unwanted apps and add-ons
  2. Close any open web browsers
  3. Reset your web browsers
  4. Remove suspicious extensions
  5. Clear your Mac with an antivirus app

1. Check for unwanted programs or add-ons

First, you need to check if the notifications are really caused by malware. Our advice is to check your Activity Monitor, to see if you’ve accidentally downloaded malware. Here’s how:

  1. Open Activity Monitor from Applications > Utilities > Activity Monitor.
  2. Look through the currently running apps and background processes.
  3. If you see anything suspicious, double-click, and select Quit, then Quit or Force Quit.

2. Close all open web browsers

Next, you should quit out of your browsers. We suggest using the Force Quit Applications tool like this:

  1. Press Cmd + Opt + Esc to open Force Quit Applications.
  2. Select the browser you want to shut down. Click Force Quit.
  3. In the pop-up, click Force Quit to instantly quit that browser.
The macOS Activity Monitor tool can help you detect whether there's really malware on your Mac. Find it in Applications > Utilities.
Step 1. Run Activity Monitor
If you see a process that you don't recognise, double-click it to bring up more information. Click the 'Quit' button if you want to shut the process down.
Step 2. Open a process and click Quit
macOS will now ask if you want to 'Quit', 'Force Quit' or 'Cancel'. If you're sure you want to close the process, click 'Quit' or 'Force quit'.
Step 3. Click Quit or Force Quit

3. Reset your browsers

If you reset your web browsers, you may be able to stop the “System Mac OS is infected” pop-up from appearing.

3.1 Reset Safari to default settings

There’s no quick reset function in Safari, but you can still reset it. This is our method:

  1. Select History > Clear History from the Safari menu bar.
  2. Click Clear History.
  3. Select Safari > Settings from your menu bar. In the Privacy section, click Manage Website Data.
  4. Click Remove All, then Remove Now.
If you want to reset Safari, start by clearing the browser's history. That will remove cookies and other website data from your Mac.
Step 1. Clear Safari's history
Next, go into your Safari settings, and open the 'Privacy' tab. Where it says 'Website data', click the 'Manage Website Data' button.
Step 2. Click Manage Website Data
To remove all the website data from Safari, click the 'Remove All' button, then click 'Remove Now' in the window that pops up.
Step 3. Click Remove All

3.2 Resetting Chrome on Mac

You can manage notifications in Chrome and completely reset it in a few easy steps. Our way of doing it:

  1. In Chrome, select Chrome > Settings from your menu bar.
  2. Select Reset settings from the sidebar. Click Restore settings to their original defaults.
  3. Select Reset settings.
First step, if you want to reset Chrome: go to your menu bar and select Chrome > Settings. This will open a new tab in the browser.
Step 1. Open Chrome's settings
From the side menu in the Chrome settings, click 'Reset settings', then click 'Restore settings to their original defaults.'
Step 2. Choose to reset Chrome
Chrome will ask you to confirm that you want to reset it. If you want to go ahead, click the 'Reset settings' button, and it will remove your current settings.
Step 3. Confirm that you want to reset Chrome

3.3 How to reset Firefox

Resetting your Firefox browser may help with annoying pop-ups. Here’s how we do it:

  1. In the Firefox menu bar, select Help > More Troubleshooting Information.
  2. Click Refresh Firefox.
  3. In the pop-up dialog, click Refresh Firefox.
For Firefox users, the process of resetting the browser starts with you selecting Help > More Troubleshooting Information from the menu bar.
Step 1. Click More Troubleshooting Information
In Firefox's 'Troubleshooting Information' area, click the the 'Refresh Firefox' button the right-hand side of the screen.
Step 2. Select Refresh Firefox
If you're sure you want to reset Firefox, then click the 'Refresh Firefox' button in the pop-up window. It will now go back to its defaults.
Step 3. Confirm that you want to reset Firefox

4. Remove suspicious extensions

Resetting your web browser might disable extensions, but it won’t remove them. Follow our advice below to manually remove browser extensions.

4.1 Deleting unwanted extensions from Safari

If you’ve got extensions you want to remove from Safari, follow our tips to get rid of them. Here’s what you need to do:

  1. Open the Safari's Settings menu. In the Extensions tab, if you see an extension you want to remove, click its Uninstall button
  2. Click Show in Finder. Delete the extension from your system.
To remove an extension from Safari, go the 'Extensions' section of settings, choose an add-on, and click 'Uninstall'.
Step 1. Click the Uninstall button
Click 'Show in Finder' and macOS will open a new Finder window, revealing where the Safari extension is installed. Delete the extension to remove it.
Step 2. Show the extension in Finder and delete it

4.2 Removing Chrome extensions

Think you might have malicious add-ons in Chrome for Mac? Follow our advice to remove them:

  1. In your Chrome Settings, select Extensions from the sidebar.  
  2. If you see an extension you want to delete, click its Remove button.
  3. Click Remove again.
Fake virus messages could be linked to rogue Google Chrome extensions. In Chrome's settings, click the 'Remove' button on an add-on.
Step 1. Click the Remove button on a Chrome extension
Chrome will ask you to confirm that you want to remove the extension. Simply click the 'Remove' button in the pop-up window to delete the extension.
Step 2. Click the Remove button again

4.3 Getting rid of Firefox extensions

Firefox add-ons are great, but if they’re causing you problems, you need to clear them out. This is how we do it:

  1. In the Firefox menu bar, choose Tools > Add-ons and Themes.
  2. Check what extensions are installed in Firefox. Spotted one you want to erase? Click the three dots next to it and select Remove.
  3. Click Remove to confirm removal.
To uninstall Firefox extensions, start by selecting Tools > Add-ons and Themes from the menu bar.
Step 1. Open Add-ons and Themes
Look through your installed Firefox extensions for anything suspicious. If you see anything you want to delete, click the three dots, then select ‘Remove’.
Step 2. Choose to remove a Firefox add-on
Finally, you’ll need to confirm that you want to delete the extension. Click the ‘Remove’ button, and the add-on will be fully uninstalled.
Step 3. Remove the Firefox extension

5. Use antimalware software

Unwanted notifications could be a sign of malware infection, and if you click on them, they could potentially download and install ransomware and other viruses. For that reason, we strongly advise you to check your Mac for viruses. You can scan your Mac quickly and easily with MacKeeper’s Antivirus tool:

  1. In MacKeeper, choose Antivirus from the side menu, then click the Start Scan button.
  2. Wait for the scan to finish. If MacKeeper finds anything suspicious, select it, then click Delete. Select Delete again to confirm.
If you see fake virus messages, you should scan your Mac with a real, trustworthy antivirus app. In MacKeeper, select Antivirus > Start Scan.
Step 1. Open Antivirus and click Start Scan
When tool has finished, check its scan results. If it finds any malware, select it from the list, then click ‘Delete’ to remove it.
Step 2. Delete any suspicious files

Browse safe and stay safe

The fake “System Mac OS is infected” message often appears because you’ve accidentally allowed notifications on an untrustworthy website. Be careful about allowing notifications to avoid this issue. However, these notifications can also be caused by rogue browser extensions, which can be a threat to your Mac and MacBook security features.

 

Our expert recommendations on how to get rid of virus pop-ups on Mac will hopefully stop the pop-ups from appearing, but you should also check your Mac for viruses too. Here, MacKeeper’s Antivirus is ideal, thanks to its mix of on-demand scanning and real-time protection. Check it out today.

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