1. INTRODUCTION

This End User License Agreement (the “Agreement”) sets forth the terms and conditions under which you may access and use the MacKeeper Software (the “Software”) provided by Clario Tech DMCC (“Company,” “we,” “us,” or “our”), whose principal office is located at UNIT No: 3005-D6, Swiss Tower, Plot No: JLT-PH2-Y3A, Jumeirah Lakes Towers, Dubai, UAE. This is a legally binding contract between you, whether an individual or an authorized representative of a legal entity (“you” or “your”), and the Company.

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.

By installing, accessing, or using the Software; or by clicking “I AGREE,” “ACCEPT,” “YES,” or any similar button indicating your consent, you acknowledge that you have read, understood, and agree to be bound by this Agreement, including any additional terms and policies referenced herein. If you do not agree to these terms, you must not install or use the Software.

You represent that you are either (i) at least 18 years old, or (ii) of legal age to form a binding contract under the laws applicable in your jurisdiction, or (iii) have obtained valid parental or guardian consent. If we become aware that we have collected personal information from a minor without appropriate consent, we will take steps to delete such information promptly. To report such concerns, please contact us at legal@weareclario.com.

You acknowledge and agree that the Software may be distributed either directly by the Company or through its authorized resellers, and that your use of the Software is subject to the terms of this Agreement. We reserve the right, at our sole discretion and to the extent permitted by applicable law, to terminate this Agreement with any individual or entity and to modify eligibility criteria for use of the Software at any time.

We may update or revise this Agreement from time to time. Your continued use of the Software following such changes will constitute your acceptance of the revised Agreement. If you do not agree to the updated terms, your sole remedy is to cancel your subscription and uninstall the Software.

2. SOFTWARE FUNCTIONALITY

2.1. Definition.

“MacKeeper Software” means the proprietary software application designed for the macOS operating system, consisting of the computer program in machine-readable object code form as issued by the Company pursuant to this Agreement, including all associated features, functionalities, and services provided therewith. This definition includes, without limitation, any and all accompanying or related documentation (including user manuals, help files, subscription or renewal confirmation receipts or emails, and other instructional or explanatory materials), as well as any updates, enhancements, modifications, and other materials distributed with or in connection with the MacKeeper Software.

MacKeeper Software is intended to provide users with system optimization, security, and privacy tools, including but not limited to malware protection, disk cleaning, performance enhancement, and virtual private network (VPN) services. The Software is made available in various versions, which may contain differing features or functionalities. The Company reserves the right, at its sole discretion, to modify, update, or discontinue any part of the Software or its features. Users may be notified of any material changes via email, in-Software notifications, or through postings on the Company’s official website.

2.2. Account Registration and Responsibility

To access and use certain features of the Software, you may be required to create an account. You agree to provide accurate, current, and complete information when registering for an account and to update such information promptly to maintain its accuracy. You are solely responsible for maintaining the confidentiality of your account credentials (such as your username and password) and for all activities conducted through your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate your account and access to the Software at our sole discretion if we determine that your account is being used in violation of this Agreement or any applicable laws. You acknowledge and agree that you are responsible for any losses or damages arising from your failure to comply with these obligations.

You may, at any time and through your account settings, choose to terminate your account and request deletion of all associated data in accordance with our Privacy Policy and applicable data protection laws.

2.3. Functionality.

The Software is an integrated suite for system cleaning, security, optimization, and privacy. Its core functionality centers on the Find & Fix Plugin, which allows for one-click issue detection and resolution.

Category	Feature	Description
Cleaning	Safe Cleanup	Removes junk files, logs, caches, mail attachments, and localization files; provides timely reminders for periodic cleanups.
	Smart Uninstaller	Identifies and removes unnecessary applications, widgets, plugins, and leftover files.
	Duplicate Finder	Detects and removes duplicate files that consume unnecessary disk space.
Performance	Memory Cleaner	Optimizes RAM by clearing temporary data and terminating resource-intensive applications.
	Update Trackers	Scans installed applications for available updates; enables one-click updates for outdated software.
	Login Items	Identifies and removes unnecessary startup processes to improve boot time and overall system efficiency.
Privacy	VPN Private Connect	Provides a secure internet connection by encrypting web data and masking the user’s IP address.
	ID Theft Guard	Monitors for data breaches; alerts users to compromised email addresses; enables prompt password updates.
	StopAd	A browser extension that blocks advertisements and online tracking.
Security	Antivirus	Provides real-time protection against viruses, spyware, ransomware, and other malicious threats.
	Adware Cleaner	Monitors for and removes adware, malicious installers, and potentially unwanted applications (PUAs).

Note: An active and stable Internet connection is required for certain features to function properly.

2.4. Updates and Upgrades.

At our sole discretion, we may provide updates, upgrades, or patches ("Updates") to MacKeeper to enhance functionality, improve security, or address vulnerabilities without requiring your consent. These Updates may include modifications, enhancements, or the removal of certain features. You agree that such Updates will become part of the Software and be governed by this Agreement. We are not obligated to provide any specific Updates, nor to maintain compatibility with previous versions of the Software or with specific operating systems. It is your responsibility to ensure that your device is capable of receiving and installing Updates. If any Update includes paid features, you will be notified and have the option to accept or decline the installation. Failure to install Updates may result in limited functionality or reduced effectiveness of the Software. For issues, contact customer support at support@mackeeper.com.

2.5. VPN Functionality and Usage Terms.

The Software includes VPN functionality to enhance user privacy and security, subject to fair use and applicable laws. Each user account has a monthly VPN data limit of 500 GB; exceeding this limit results in temporary suspension of VPN access until the start of the next month. Other Software features remain available during suspension. We may manage traffic consumption and reduce speeds or restrict access if usage is excessive or impacts network performance. VPN use must comply with all applicable laws, and we disclaim liability for any unlawful activity. Service availability may vary due to maintenance, technical issues, or third-party disruption

3. LICENSE GRANT AND ACTIVATION.

3.1. License Scope.

We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to download, install, and use the Software for non-commercial purposes, subject to the terms of this Agreement. This license becomes effective upon activation via a special offer and remains valid for the duration specified in your subscription, starting from the first use. You may evaluate the Software with a one-time free fix per feature (excluding VPN); continued use requires a paid license. A personal License Code or Key may be issued to you and must not be shared, transferred, or disclosed without our prior written consent.

3.2. Online Activation.

Activation requires an internet connection and the submission of personal information (see our Privacy Policy). Your license is bound to the activated computer(s) and cannot be used on more devices than permitted by your license. We may, at our discretion, approve additional activations within reasonable limits but reserves the right to suspend excessive activations or invalidate the license. Any such decision will be communicated via writing, email, or within the Software.

3.3. License Transfer.

You may install the Software on either (a) one shared computer or (b) multiple personal computers within reasonable limits, but not on more devices than your license allows or by more than one user at a time. License transfers between your own devices are permitted via your MacKeeper account, but licenses may not be transferred to third parties. We reserve the right to define and enforce reasonable usage limits, to deny or suspend activations that exceed those limits, and to invalidate licenses in the event of misuse or violation.

4. INTELLECTUAL PROPERTY AND OPEN-SOURCE COMPONENTS.

4.1. Intellectual Property.

All title, ownership rights, and intellectual property rights in and to the Software and associated services—including, without limitation, all text, graphics, sounds, messages, informational content, characters, names, themes, objects, environments, visual and audio effects, dialogues, slogans, locations, diagrams, concepts, videos, domain names, and other content, whether individually or in combination—are the exclusive property of the Company or its licensors. This includes all copies and derivative works thereof. All rights not expressly granted to you under this Agreement are reserved by the Company.

You may not modify, adapt, translate, reverse engineer, decompile, disassemble, or otherwise attempt to discover or alter the source code or internal functionality of the Software, except to the extent expressly permitted by applicable law. You must not remove, obscure, or alter any copyright, trademark, or proprietary notices contained in the Software or its associated files.

The Software is protected by applicable intellectual property laws and international treaties. You also agree not to alter, replace, or interfere with any libraries, resources, or core components included in the Software, as doing so may violate this Agreement and applicable law.

4.2. Open-Source Components.

The Software may include or rely on third-party open-source components that are subject to their own separate license terms. Use of such open-source software is governed solely by the terms of the applicable open-source licenses, and not by this Agreement. A list of such components and their respective licenses may be provided upon request or included in the Software documentation. Nothing in this Agreement limits your rights under any applicable open-source license.

5. SUBSCRIPTION, BILLING, AND CANCELLATION TERMS.

5.1. Subscription and Renewal.

By subscribing to the Software, you agree to pay all applicable fees based on the plan (the “Subscription”) and pricing presented at the time of purchase. Subscriptions are billed in advance on a recurring basis (monthly, annually, or as otherwise indicated) and will automatically renew at the end of each billing period unless cancelled prior to renewal. We will notify you in advance of any upcoming automatic renewal of your subscription, including any changes to pricing or terms, as required by applicable law. Notifications will be sent to the email address associated with your account or delivered through in-app messaging. It is your responsibility to ensure that your contact information is accurate and up to date. Continued use of the Software after renewal constitutes acceptance of the renewed subscription and any updated terms.

5.2. Promotional Discounts.

We may occasionally offer time-limited discounts, free trials, or promotional pricing. Such offers are subject to change or withdrawal at any time and are valid only under the terms specified at the time of the offer. Discounts may apply only to the initial subscription term unless explicitly stated otherwise and will not automatically carry over to renewals. Any changes in subscription fees will be communicated in advance and will only apply to subsequent billing cycles.

5.3. Cancellation Terms.

To prevent your Subscription from automatically renewing and incurring renewal charges, you must cancel before the next billing date. You can do so by: (1) Logging into your MacKeeper account and canceling the Subscription yourself; or (b) Contacting our customer support team support@mackeeper.com to request cancellation. Cancellation requests typically take a few hours to process. Your Subscription will remain active until the end of the current paid billing cycle, after which it will expire and not renew automatically. No refunds will be issued for unused portions of the subscription unless required by law.

5.4. Refunds.

Should you wish to receive a refund, please review our Refund Policy here. Certain refund requests may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.

5.5. Lifetime Subscription Disclaimer for MacKeeper software (version 2).

A "lifetime subscription" refers solely to the lifetime of the Software product as determined by the Company, not the lifetime of the user or any device. We reserve the right to modify, discontinue, or replace the Software or any of its features at any time, including in cases of technological changes, legal compliance, or business needs. Lifetime access does not guarantee ongoing updates, support, or compatibility with future operating systems or devices. In the event the Software is discontinued, access may be limited or terminated without further obligation or refund. By purchasing a lifetime plan, you agree it may be modified or terminated in the future at our discretion.

6. FAMILY PLAN TERMS.

The Company offers a Family Plan subscription, which includes multiple individual licenses. These licenses may be shared with family members or friends, subject to the terms of this Agreement. The Family Plan is eligible for a refund only as set forth in our Refund Policy under Clause 5.4.

Once purchased, the Family Plan terms are fixed and cannot be altered. The included licenses: (a) may not be consolidated, exchanged, or extended for additional time; and (b) are non-refundable in part if fewer than all three licenses are used.

7. PREMIUM SERVICES.

This section applies to MacKeeper Premium Services (the "Premium Services"), which we may offer separately from the Software. These services are available as a plugin within the Software and through which we may assist with the installation, configuration, or troubleshooting of various software products and/or hardware systems, including but not limited to PCs, Macs, tablets, mobile phones, personal computing devices, wireless routers, cable modems, printers, digital cameras, media players, and Smart TVs.

We will use commercially reasonable efforts to assist you with your issues. However, due to the complexity and variety of available technologies, we cannot guarantee the resolution of all issues. Certain problems may be caused by unresolved software or hardware errors, manufacturer limitations, or specific equipment configurations that make diagnosis or resolution unfeasible.

By using the Premium Services, you acknowledge and agree that: (a) Our assistance may not resolve the issues you identify; (b) Some issues may not be resolved in a timely manner or at all; and (c) We are not liable for any unresolved technical issues arising from factors beyond our reasonable control.

For full details regarding the Premium Services, please refer to the End User License Agreement for Premium Services here.

8. USER FEEDBACK AND SUBMISSIONS.

By submitting any feedback, suggestions, ideas, or other content (the “Feedback”) to the Company regarding the Software or related services, you agree that such Feedback is provided voluntarily and without expectation of compensation, confidentiality, or attribution. You hereby grant the Company a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, reproduce, modify, distribute, display, and otherwise exploit such Feedback for any purpose, including but not limited to improving the Software or developing new products or services, without any obligation to you.

You represent and warrant that you have all necessary rights to submit such Feedback and that it does not infringe or violate the intellectual property or other rights of any third party. The Company is under no obligation to review, accept, or implement any Feedback you provide.

9. PRIVACY AND DATA HANDLING

We may collect and use technical and related information, including, but not limited to, details about your computer, system, and application software. We reserve the right to use this information in any form that does not personally identify you. The collection of technical and related information will be conducted in a way that prevents us from reconstructing the contents of any files, folders, or personal data you access or use within the Software.

Your use of the Software and the data you share with us are governed by our Privacy Policy, which may be updated from time to time. You acknowledge and agree that by using the Software, you consent to the collection, use, and sharing of your data as outlined in our Privacy Policy. The most current version of the Privacy Policy can always be found at here.

10. TECHNICAL SUPPORT AND SERVICE LIMITATIONS

We may provide technical support for the Software, which may include email assistance, chat support, knowledge base access, or in-app support features. Support is offered on a commercially reasonable efforts basis and is not guaranteed to resolve all issues. Availability, response times, and scope of support may vary depending on your subscription plan and system compatibility.

We do not guarantee uninterrupted operation of the Software or compatibility with all devices or third-party applications. Certain features may be limited or unavailable based on your location, device, operating system, or subscription level. The Company reserves the right to modify or discontinue support services at any time without prior notice.

11. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

The Software and all related documentation are provided "as is" and "as available," without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not guarantee that the Software will function properly if automatic updates are disabled, as outlined in the “Updates and Upgrades” section. No oral or written information or advice given by us or any authorized representative creates any warranty. We also disclaim responsibility for service interruptions due to telecommunications or internet issues beyond our control.

To the maximum extent permitted by law, we and our affiliates, officers, directors, employees, agents, suppliers, licensors, and contractors shall not be liable for any direct, indirect, incidental, special, exemplary, or consequential damages—including but not limited to loss of data, loss of profits, or business interruption—arising out of or related to the use of the Software or this Agreement, even if advised of the possibility of such damages. In any event, our total liability shall not exceed the amount you actually paid for the Software.

12. INDEMNIFICATION, EXPORT CONTROL LEGAL COMPLIANCE

You agree to indemnify, defend, and hold harmless Clario Tech DMCC, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use or misuse of the Software; (b) your violation of this Agreement; or (c) your violation of any applicable law or third-party rights.

You further agree to comply with all applicable export control and economic sanctions laws and regulations, including those of the United States, the European Union, and any other relevant jurisdiction. You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to export restrictions or sanctions, and that you are not listed on any prohibited or restricted party list. You may not use, export, re-export, or transfer the Software except as authorized by applicable law.

13. FORCE MAJEURE

No party shall be held liable for any failure or delay in performing its obligations under this Agreement if such failure or delay results from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor strikes, government actions, power failures, internet or network outages, or failures of third-party services. Obligations affected by such events will be suspended for the duration of the event. The affected party shall make reasonable efforts to resume performance as soon as reasonably possible.

14. TERMINATION

This Agreement is effective until terminated. You may terminate this Agreement at any time by discontinuing use of the Software, deleting your account, cancelling your subscription, and uninstalling the Software. Information on how to uninstall the Software can be found here.

Please note that uninstalling the Software does not stop recurring payments, and you remain responsible for any charges until you formally cancel your subscription through the appropriate channels.

We may terminate this Agreement if you fail to comply with its terms or if the Software is no longer offered. Upon termination, all rights granted to you under this Agreement will immediately cease, and you must uninstall and destroy all copies of the Software in your possession or control. Additionally, we reserve the right to discontinue or terminate any services provided under a Free Trial or Technical Support at any time, without prior notice.

Termination will not affect any provisions that, by their nature, should survive, including but not limited to intellectual property, warranty disclaimers, limitation of liability, indemnification, and governing law.

15. GOVERNING LAW AND JURISDICTION, CLASS ACTION WAIVER

This Agreement shall be governed by and construed in accordance with the laws of England and Wales, excluding its conflict of law principles, except where mandatory local consumer protection laws apply. If you have any questions, concerns, or complaints, you must first attempt to resolve them through good-faith negotiations for at least 30 business days by sending a written notice to legal@weareclario.com.

If no resolution is reached within the negotiation period, the dispute will be resolved by arbitration under the Rules of the London Court of International Arbitration (LCIA), which are incorporated by reference into this clause. The arbitration shall take place in London, United Kingdom, conducted in English, and heard by a single arbitrator. The decision of the arbitrator shall be final and binding.

For U.S. Residents, this Agreement shall be governed by and construed in accordance with the laws of the State of California, excluding its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply. If no agreement is reached through negotiation as described above, the dispute shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator, selected in accordance with AAA rules, in California or another U.S. location designated by us. The arbitrator shall apply California law unless otherwise required. The arbitrator’s decision shall be final, binding, and enforceable in any court of competent jurisdiction.

Class Action Waiver: You agree that any disputes will be resolved on an individual basis. You waive any right to participate in class actions, class arbitration, or other representative actions against us or our affiliates. By accepting these Legal Terms, you acknowledge that you may only bring claims in your individual capacity and not as a member of any class, collective, or representative proceeding.

16. MISCELLANEOUS

This Agreement represents the complete understanding between you and us regarding the Software and supersedes all prior or contemporaneous agreements, communications, and understandings, whether written or oral. Any modifications or amendments to this Agreement will be reflected by an updated date at the beginning of the document, and it is your responsibility to review the Agreement periodically. Failure to enforce any provision of this Agreement shall not be construed as a waiver of any future enforcement of that or any other provision.

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the validity and enforceability of the remaining provisions will remain unaffected. The parties agree that any invalid provision will be modified to reflect the parties' original intent as closely as possible, to the extent permitted by law.

17. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Agreement or the Software, please contact us at: support@mackeeper.com.