Is your Mac suddenly inundated with bothersome notifications labeled “Ask You” in the Notification Center? You’re one of many users experiencing this intrusion. Encountering these notifications isn’t just annoying and overwhelming; it can be potentially dangerous, too—especially if you engage with them.
In this article you will find the following:
Before we start:
Can Mac get viruses? Some Mac owners have been led to believe that Apple devices are immune from virus infections. However, while Apple does a good job of keeping macOS secure, it can still become infected with viruses and malware. Therefore, it’s wise to keep up with macOS updates and, more importantly, use antivirus software to keep viruses in check.
MacKeeper’s Antivirus is an excellent antivirus solution for your Apple computer. By monitoring for viruses and malware, it empowers you to get rid of malware on Mac and protects you from nasty malware and malicious attacks that can compromise your privacy, making your digital life safer.
Prioritize your Mac’s safety with MacKeeper’s Antivirus tool by following the steps below:
- Download MacKeeper and choose Antivirus from the sidebar.
- Turn on real-time protection and click the Start Scan button to initiate the scan.
- Follow the guide to get rid of any threats MacKeeper finds.
The Ask You notifications on your Mac can be a source of confusion and frustration. In this article, we’ll shed light on the virus and provide solutions to help you remove it and take back control of your device.
What are the Ask You notifications on Mac?
The Ask You notifications on Mac are intrusive pop-up messages that spam your Mac’s system, appearing on the right side of your Mac screen. They feign urgency about concerning incidents, such as system attacks, viruses, and hacks. Given that these notifications appear in the Notification Center, users may be duped into believing they’re legitimate and click on them or take action, yielding disastrous consequences.
However, the fake alerts are sent by the Ask You virus, a form of adware created by hackers. It started spamming users with virus pop-ups on Mac shortly after Apple released OS X Mountain Lion in 2012.
Below are examples of messages you can receive from the Ask You notifications:
- System Is at Risk
- System is infected!
- Viruses Found (3)
- macOS Virus Detected
- Critical Virus Alert. Click Here to Renew Antivirus
- Detected: Trojan_BO8DF831059 – Mac scan required
- Your iCloud is being hacked! Click here to remove the virus
- Act Fast! Mac at Risk! Get Ultimate Mac Protection
- System macOS is infected! Choose an action to restore the system
- Virus detected: Trojan_%$@!F. Click here to turn on antivirus
- The virus can be damaged. Antivirus update is recommended
- macOS: The system is in danger! Threat detected. Click to delete
- Gmail alert: Account has been hacked. Your data may be stolen! Delete virus
- Bank of New Zealand: Security Alert. Someone is trying to steal $410 from your bank account
Important:
As you can tell from the list above, the messages are characterized by a fake sense of urgency, which is one of the red flags to look out for in spam or virus-issued messages. However, there are more telltale signs that you may be dealing with a virus. Learn how to detect virus on Mac.
Clicking on the Ask You notifications can impact you in the following ways:
- Receiving even more spam notifications
- Redirecting you to harmful or malicious websites
- Dampening your MacBook’s performance
- Tracking your online activity, including your bookmarks, browsing history, and search queries
This highlights the importance of not interacting with the spam messages you receive on your computer.
How you got the Ask You virus on your Mac
The adware-driven Ask You virus on Mac can primarily infect your Mac when you visit malicious websites. Therefore, you likely visited one such website and clicked on a malicious ad, banner, or pop-up, which caused the infection. Or you may have downloaded a malicious attachment.
The other way to invite the Ask You virus to your MacBook is to click on a malicious link in a phishing email, causing the adware to attack your system.
After infection, the Ask You virus likely changed your laptop’s default settings, which explains why a suspicious web page launches when you open your web browser. Or you may also have noticed a dip in your computer’s performance, which may have become painfully slow since the infection.
How to remove the Ask You pop-up virus from Mac
Merely deleting the Ask You notifications from your Mac desktop isn’t sufficient. You must proactively remove the virus from your Mac to prevent it from continuing to issue notifications, slow down your Mac’s performance, and compromise your privacy.
There are four best ways to remove the Ask You pop-up virus from your Mac device:
- Delete suspicious programs related to the Ask You virus
- Сlean your browser from the virus
- Get rid of malicious files created by the Ask You virus
- Scan and delete malicious files with MacKeeper’s Antivirus
Follow our helpful guide below to get rid of the Ask You pop-up virus from your MacBook Pro or Air device. Don’t forget to empty the Trash after deleting troublesome items.
1. Delete suspicious programs related to the Ask You virus
In removing the Ask You virus from your Mac, your first course of action is to get rid of all apps related to it. Here’s how:
- Go to Finder, select Applications, and find any apps you don’t recognize.
- Send the apps to the Trash.
Hint from our experts:
Manually deleting apps can be a tedious process, especially if there are several apps you want to get rid of. More importantly, it’s easy to miss the leftover files associated with apps. Therefore, you wouldn’t delete the apps thoroughly, as there would be traces of them left behind. To avoid this, we recommend using MacKeeper’s Smart Uninstaller. It’s a nifty utility that finds redundant apps on your Mac and deletes them and their leftover files, ensuring a thorough removal process.
Follow these steps to use MacKeeper’s Smart Uninstaller tool:
- Open MacKeeper, choose Smart Uninstaller from the sidebar, and hit the Start Scan button. MacKeeper will scan your Mac for apps and files to get rid of.
- After the scan is finished, review the results, and click the Delete Selected button to start removing unwanted apps.
2. Сlean your browser from the Ask You virus
The Ask You virus can hijack your browser, change your original web page and browser settings, and send you annoying pop-ups. This necessitates removing the virus from Safari, Chrome, Firefox, or Opera. Resetting the browser will restore it to its original settings, removing the virus—here’s how:
- Delete “Ask You” pop-ups in Safari
- Remove “Ask You” pop-ups in Google Chrome
- Get rid of “Ask You” pop-ups in Mozilla Firefox
- Disable “Ask You” pop-ups in Opera
Find the instructions for your preferred browser below and follow them to remove the Ask You pop-up messages from it.
2.1 Delete “Ask You” pop-ups in Safari
Resetting Safari can help remove the Ask You pop-ups from Mac. Here’s how to do it:
- Check if the homepage set the default has been altered: Launch Safari, select Safari > Preferences > General, and check the Homepage section.
- Block spam notification ads: Hit the Websites tab > Notifications and uncheck the box next to Allow websites to ask for permission to send push notifications.
- Remove any data stored by websites: Select the Privacy tab and click the Manage Website Data option, followed by Remove All and Remove Now.
- Empty browser cache: Choose the Advanced tab, enable the Show Develop menu in the menu bar option, and select Develop, followed by the Empty Caches option.
2.2 Remove “Ask You” pop-ups in Google Chrome
Restoring Chrome’s default settings can remove the Ask You notifications. Take this approach to reset Chrome:
- Launch Chrome, click on the three-dot menu in the top-right corner of the window, and select Settings > Reset settings.
- Click the Restore settings to their original defaults option and select Reset Settings to confirm.
2.3 Get rid of “Ask You” pop-ups in Mozilla Firefox
Firefox can also be affected by the Ask You virus, dampening your overall browsing experience, slowing you down, and showing you dangerous pop-ups that can cause more malicious infections. Remove the virus from Firefox by following these steps:
- In Firefox, click on the three-bar menu > Add-ons and themes, then Extensions, and delete unwanted extensions.
- Hit on the three-bar menu in the top-right corner of the screen and select Help, choose More troubleshooting information, select Refresh Firefox, and confirm the reset.
2.4 Disable “Ask You” pop-ups in Opera
Opera, like other browsers, can be compromised by the Ask You pop-ups. Clicking on them can lead you to malicious websites that can steal your personal information. For this reason, you must remove the Ask You virus from Opera.
Follow the steps below to get rid of the Ask You pop-ups in Opera:
- Launch Opera, choose View, then Show Extensions in the menu bar, and remove all suspicious extensions.
- Click on the three-bar menu, choose Go to full browser settings, then choose the Browser, Restore settings to their original defaults, and Reset options
Note from our team:
However, there’s a quicker way to do away with browser cache—using MacKeeper’s Safe Cleanup tool. It helps you safely get rid of the junk files clogging up your computer, including cache files, while protecting your private data. While it would take you ages to find and manually delete the cache files on your Mac, MacKeeper’s Safe Cleanup utility does it in a fraction of the time. Here’s how:
- Download the app.
- Choose the Safe Cleanup feature in MacKeeper’s sidebar and hit the Start Scan button at the bottom of the window.
- Review the caches found by MacKeeper, then click on Clean Junk Files to get rid of them.
3. Get rid of malicious files created by the Ask You virus
Adware like the Ask You virus can generate malicious files and folders. For this reason, you must find and delete suspicious files and folders from your computer.
Use the process below to remove Ask You-related files and folders from macOS:
- Click on Finder > Go > Go to Folder, and type /Library/LaunchAgents/ in the text box. Send suspicious files to the Trash.
- Return to the Go to Folder text box and enter ~/Library/Application Support/. Send unknown files to the Trash.
- Type ~/Library/LaunchAgents/ in the Go to Folder text box and delete suspicious files.
- Enter /Library/LaunchDaemons/ in the Go to Folder text box and get rid of files you don’t recognize.
4. Scan and delete malicious files with MacKeeper’s Antivirus
As impressive as Apple’s security measures are, you must support them with various practices and software to help keep your Mac secure. One of the most important of these is antivirus software, which helps you manage threats like viruses and malware.
MacKeeper’s Antivirus utility is one of the trusted solutions to protect your Mac against such threats. It looks for viruses and malware around the clock to protect your device and privacy, saving you time and effort. With our utility, you can rest assured that your MacBook has the best defense against malicious software.
Install and use MacKeeper’s Antivirus tool using the steps below:
- Open MacKeeper and select Antivirus from the sidebar.
- Turn on real-time protection to ensure MacKeeper catches viruses and malware in real time and then hit the Start Scan button.
- If MacKeeper identifies any threats, eliminate them by hitting the Delete button.
Achieve efficient Ask You virus pop-up virus removal with MacKeeper
The Ask You virus is more than a nuisance; it’s also a privacy risk that can cause significant harm to your reputation and finances. Additionally, it can leave a dent in your Mac’s performance, slowing it down and negatively impacting your productivity. Taking proper measures to remove the virus from your Mac can help safeguard your Mac’s system and protect your privacy. Securing your Mac against the Ask You virus can be time-consuming without the proper knowledge and guidance.
Malicious software like the Ask You virus often infects your Mac when you engage with malicious programs, websites, email attachments, banners, ads, and pop-ups on websites. Therefore, avoiding such content and platforms is one key way to ensure your MacBook device remains free of viruses and malware in your daily activities. However, that’s only one small part of the solution. If you suspect your Mac is infected with the Ask You virus, eradicating it is key.
Securing your Mac against the Ask You virus can be time-consuming without the proper knowledge and guidance. Fortunately, our article provides a comprehensive guide to manually removing the threat from your computer. Manual eradication methods leave room for error, while using trusted antivirus software can help you achieve effective results when shielding your device against online threats like the Ask You virus. With MacKeeper’s Antivirus software, you can automate your antivirus protection measures. Additionally, you can ensure your device stays protected against malicious threats like the Ask You Virus around the clock.