Mac Fixes

Is Google Chrome Not Working on Mac?

With a market share of over 65.7%, Google Chrome is the biggest web browser in the world. You can use it if you use other operating systems like Windows and Android, but many Mac users also prefer Chrome over Safari.  

 

Most of the time, you won’t have issues using the browser. However, Google Chrome not working on Mac issues can occur—and it can significantly disrupt your workflow. From being unable to respond to emails to having to spend longer compiling notes for meetings, getting back on track is crucial.  

 

Chrome may stop working for several reasons, and I’ll identify the most common ones today. You’ll also learn how to fix the problem so that you’re up and running again.  

Before we start

 

When Chrome doesn’t work on your Mac, you might need to uninstall and reinstall the app. MacKeeper’s Smart Uninstaller is the best way to remove apps from your computer safely and efficiently. Follow these steps to delete an application with the program:

  1. Download MacKeeper
  2. Go to Smart Uninstaller > Smart Scan  
  3. Click on Applications and select the app(s) you want to remove  
  4. Select Remove Selected
  5. When the pop-up appears asking you to confirm your choice, hit Remove.  

Why is Google Chrome not working on Mac?

Has Google Chrome stopped working on Mac? Several factors could have contributed, including the following.  

  • Outdated software: This is one of the most common reasons why Google Chrome stops working. Urgent downloading all of Google’s updates for Chrome is a good idea.
  • Glitches: Sometimes, Chrome will stop responding properly because of glitches. You might see the problem occur when performing a demanding task, such as watching videos on YouTube.
  • Extensions might be causing problems: Extensions are useful, but you should keep them to a minimum. Too many can cause Chrome to stop responding properly.
  • Syncing across multiple devices: Syncing is useful for not needing to manually log in, and it can help you visit your favorite websites faster. But if Chrome needs to work harder in the background, the browser may struggle to perform at an optimal level.
  • Your cache isn’t working properly: As you visit more sites and store more passwords, you might notice that your cache stops working as it should. This could be one reason that you experience Chrome frozen on Mac.
  • Outdated Mac software: Sometimes, Chrome might have no problems—but you haven’t updated your Mac’s software. If you don’t keep macOS up-to-date, you may endure performance issues with your computer.

How to fix Google Chrome on Mac?  

Now that you know why Chrome may not function properly on your Mac, you’re ready to discover the solutions. In the subsections below, I’ll reveal what you can do to fix the problem and begin browsing again.  

  • Force quit Google Chrome
  • Restart Mac
  • Use Activity Monitor
  • Free up RAM
  • Clear browsing data
  • Disable extensions
  • Deactivate sync
  • Update Chrome
  • Flush DNS Cache
  • Disable hardware acceleration
  • Update Mac
  • Set up new browser profile
  • Reset Google Chrome
  • Reinstall Google Chrome.

Force quit Google Chrome

Force-quitting Google Chrome can help fix the problem because your app and actions will restart.  

 

Go to the Apple logo > Force Quit Chrome. Alternatively, follow the steps beneath the screenshot.  

force quit chrome

1. Go to Apple logo > Force Quit

force quit on mac

2. Select Google Chrome and hit Force Quit.  

force quit chrome in finder

Restart Mac

Restarting your Mac will begin every process on your computer again, and you can use it as an opportunity to close unnecessary apps.  

 

1. Go to the Apple logo > Restart  

 restart mac

2. Select Restart when the pop-up window appears  

restart mac pop-up window

3. Wait for your Mac to restart. When it turns back on, enter your log-in details and reopen Chrome.  

Use Activity Monitor

Sometimes, Google Chrome is already running in the background on your Mac. Restarting it can cause an error, and Activity Monitor is a great way to close the app without this happening.  

 

1. Go to Spotlight in your Mac toolbar  

select spotlight on Mac

2. Start searching for Activity Monitor and select it when you see the app  

Activity Monitor

3. Select the Energy tab. Then, highlight Google Chrome and hit the x button

Energy tab in Activity Monitor

4. Click on Quit when the pop-up window appears.  

quit chrome activity monitor

Free up RAM

When using Activity Monitor, you can check which apps are taking up the most of your random access memory (RAM) by clicking on Memory. When you know which apps are using the most RAM, you can close them.  

 

1. Open Spotlight and search for Activity Monitor

Activity Monitor

2. Select the Memory tab

memory tab mac activity monitor

3. Choose the apps you’d like to close and click on the x button

free up ram activity monitor

4. Select Quit in the pop-up window.  

quit button activity monitor

Clear browsing data

Clearing browsing data in Google Chrome can help improve performance as your browser doesn’t need to perform as many tasks as it otherwise would.  

 

1. Open Chrome and tap the three horizontal dots in the top right

select more in chrome

2. Select History when the dropdown menu appears

history on chrome

3. Click on History when the next dropdown menu appears

history tab select mac

4. Tap Clear browsing data on the next tab

history tab select mac

5. Ensure that All time is chosen from Time range.Then, select Clear data.  

confirm clear data mac

Disable extensions

Extensions can be quite demanding for Chrome, and disabling irrelevant ones can free up energy and allow your browser to focus on the important tasks.  

 

1. Open Google Chrome and go to the extensions icon

mac extensions icon

2. Select Manage Extensions at the bottom of the dropdown menu  

 manage extensions google chrome

3. Switch the toggle off for extensions you want to disable.  

toggle off extensions chrome

You can also remove extensions by clicking on the Remove button. When the confirmation pop-up appears, select the same option.  

 remove extension chrome

If you experience Firefox not working on Mac, disabling extensions might similarly mend the issue.  

Deactivate sync

Deactivating sync in Chrome will stop your browser from performing energy-consuming background tasks.  

 

1. In Chrome, click on your profile picture  

select profile picture chrome

2. Hit Sync is on

sync is on google chrome

3. Hit Turn off 

select turn off in chrome

4. When you see the next window, hit Turn off again.  

 confirm turn off sync chrome

Update Chrome

Updating Google Chrome will ensure that you patch any potential glitches that might arise.  

 

1. Click on Chrome in the top toolbar  

chrome in toolbar

2. Click on About Google Chrome

 about google chrome

3. If you need to update Chrome, select Update Google Chrome if it appears.  

Flush DNS Cache

Besides Chrome’s browser cache, an obsolete Mac cache can stop sites from loading. As a result, you might find that Chrome stops working if you keep these on your device.  

 

1. Go to Spotlight > Terminal

terminal in spotlight

2. Type “sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder” in Chrome and hit the Enter key.

sudo killall mac

Disable hardware acceleration

Disabling hardware acceleration can help enhance Chrome’s performance because your Mac won’t need to do additional background tasks.  

 

If you use macOS Catalina or later, you can’t switch off this feature. However, you can stop Chrome from using the feature where it’s available:  

 

1. Go to Settings > System  

settings and system in google chrome

2. Toggle Use hardware acceleration when available off

 hardware acceleration settings chrome

3. Hit Relaunch so that your changes can take effect.  

relaunch google chrome

Update Mac

Updating your Mac software can ensure that all apps—not just Google Chrome—function as they should.  

 

1. Go to Apple logo > System Settings

system settings mac

2. Go to General > Software Update  

general and software update on mac

3. If you need to update your software, select Upgrade Now

Mac Software Update Upgrade

4. Click Agree when asked to comply with the software licensing agreement

mac software license agreement

5. Wait for the software to download and your Mac to restart.  

mac software updating

Set up new browser profile

Setting up a new browser profile can allow you to use Google Chrome without having all the background tasks associated with your main account.  

 

1. Click on your profile picture in Google Chrome  

select profile picture on google

2. Select Add another account

add extra account in chrome

3. Enter your email address or phone number for your different account and hit Next. Alternatively, select Create account to make something new

sign into google account

4. If you’re adding an existing account, enter your password and complete any verification that Google might ask.

Reset Google Chrome

Resetting Chrome can shut down all current processes, which might help to remove anything that might have previously held your browser back.  

 

1. Go to Chrome > Settings

 chrome settings

2. Select Reset settings

reset settings in chrome

3. Tap Restore settings to their original defaults

reset settings in chrome

4. Click on the Reset settings button when you see the next window.  

reset settings chrome

Reinstall Google Chrome

Reinstalling Google Chrome will clear caches and reset numerous other settings, allowing your app to perform as it should again.  

 

You can use MacKeeper’s Smart Uninstaller to uninstall Google Chrome:

 

1. Go to Cleaning > Smart Uninstaller

smart uninstaller mackeeper

2. Click on Start Scan

start scan mackeeper

3. Go to Applications and tick Google Chrome, before clicking on Remove Selected

remove google chrome mackeeper

To reinstall Google Chrome:  

 

1. Go to https://www.google.com/chrome/ and select Download Chrome

download chrome

2. Double-click on the downloaded .dmg file  

chrome dmg download

3. Drag Chrome into the Applications folder.  

drag chrome into applications folder

Fix Google Chrome with these steps  

If Google Chrome isn’t working on your Mac, you can perform several steps to fix the issue. From clearing your browsing data to reinstalling the app, you should be able to find something that helps your browser begin to work as it should again.

 

Should you need to go as far as deleting Chrome, you can use MacKeeper’s Smart Uninstaller to ensure a speedy and safe removal. Good luck to you!

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