Policies and Procedures
We’re committed to keeping your data secure, your private information private, and being transparent about our practices as a business.
How to cancel your MacKeeper and/or MacKeeper Premium Services subscription.
Updated: 19.06.2025
1. In your MacKeeper account
Log in to your account, click Manage subscription on your license card, and hit Turn off your auto-renewal protection. Find more details here.
2. Via email
After completing your purchase, you will receive a confirmation email from us or our authorized merchant. This email will include either a direct cancellation link or instructions on how to contact us.
Alternatively, you can send a cancellation request directly to our team at billing@mackeeper.com.
3. Via phone
Call any of the numbers below to request cancellation:
-
United States 1-800-787-8041
-
Australia 1-800-178-379
-
United Kingdom 0-800-014-8978
4. Via live chat
Click on the live chat icon in the bottom-right corner. Select Subscription Cancellation/Refund.
24/7
Get help from real people
Our support experts live and breathe everything Mac. Get professional assistance, whenever you need it.