Mac Prohibitory Symbol Fix

If you see the prohibitory symbol on your Mac at startup, it means the system can’t find a valid macOS boot drive, leaving you stuck on a circle with a line screen. With MacKeeper’s Premium Services, our experts will share their professional advice to identify the cause of Mac-related issues and provide suitable solutions so you can get back to your activities in no time.

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Mac Prohibitory Symbol Fix
Written by   Tanya Ellis
Published: April 24, 2025

If your Mac shows the prohibitory symbol, reinstalling macOS in Recovery Mode is known to fix the issue. Try the following steps:

  1. Restart your Mac.
  2. Press and hold Command + R.
  3. Once you see the Apple logo, release the keys.
  4. Click on Options.
  5. Open Utilities to allow macOS reinstallation while in Recovery Mode.

What does a prohibition symbol that Mac shows during startup mean?

A Mac circle with a line is the prohibition symbol. This means your startup disk has an incompatible or corrupted macOS installed. To fix it, boot your device in macOS Recovery. Then use Disk Utility to scan and repair your startup disk.

Common causes of the prohibitory symbol on Mac

That pesky MacBook circle with slash is usually linked to system glitches or compatibility issues. Damaged system files can interrupt proper startup, while an incompatible macOS version might not function correctly. Additionally, startup issues can lead to boot failures.

 

Below, we’ll explore the common causes to help you understand how they can affect your daily activities on Mac:

  • Corrupted macOS files
  • Outdated or incompatible macOS versions
  • Issues with bootable disk or startup drive        

Now. read on each of them in more detail.

1. Corrupted macOS files

When macOS files become corrupted, it can prevent your device from booting up correctly, leading to the dreaded prohibitory symbol. In some cases, we’ve noticed that damaged files are interfering with the operating system’s ability to load—not ideal!

2. Outdated or incompatible macOS versions

Running an outdated or incompatible macOS version can also prompt the prohibitory symbol to pop up at startup. If your MacBook or iMac cannot recognize the installed version, it won’t boot properly.

3. Issues with bootable disk or startup drive

Another culprit we’ve noticed that can cause the circle with a line symbol is issues with the bootable disk or startup drive. This usually happens if the disk is corrupted or failing, leading to boot errors.

A note from our experts: 

 

For a quicker solution to fix the prohibitory symbol on Mac, we recommend using MacKeeper’s Premium Services. Our experts can walk you through the troubleshooting process efficiently, saving you time and reducing the chances of errors.

 

Here’s how MacKeeper’s Premium Services can help you fix system issues:

  1. Download MacKeeper.
  2. Go to Premium Services.
  3. Click on Chat Now.
  4. In the chat box, describe the system issues you're facing to receive tailored advice.
Not all system or software issues are easy to spot or resolve, that’s why getting a helping hand is always advised if you’re unsure how to troubleshoot your Apple Mac. If you open the MacKeeper app, you’ll be able to access our Premium Service features for extra support.
Step 1. To get help with OS issues, open the MacKeeper app and choose Premium Services
Once you’ve opened the Premium Services tools, you can go to the Chat Box and type in any issues you are noticing or experiencing. In a matter of minutes you’ll be connected with one of our experts who’ll help walk you through routine system checks and steps to resolve any system problems.
Step 2. You can use the chat function to get expert advice to fix your Mac

How to fix prohibitory symbol on MacBook

If you're seeing the prohibitory symbol, don't worry—there are several ways to fix it. Below, we’ll walk you through different troubleshooting methods to recover your Mac and get it running uninterrupted.

 

Here are the methods we’ll walk through together:  

  1. Restart your Mac in safe mode.
  2. Check your startup disk.
  3. Repair macOS using recovery mode.
  4. Reset NVRAM/PRAM.
  5. Run First Aid.
  6. Consult Apple support.

1. Restart your Mac in safe mode

Safe Mode is a special startup option on your Mac designed to help you fix various software-related issues, including the prohibitory symbol.

 

Here’s how to easily restart your Mac in safe mode:

  1. Restart your Mac.
  2. Upon startup, hold down Shift until you see the Apple icon.
  3. Release Shift when you see the login window.
  4. Log back into your Mac.
To enter your Mac into Safe Mode, you’ll first need to close all your tabs and then restart your Mac. Upon start up, immediately press Shift and hold until you see the Applic Icon.
Step 1. Restart your Mac and hold down Shift until you see the Apple Icon
When you see the login window options, you can let go of shift and log into your Macintosh Disk as normal, but now your device will start up in Safe Mode.
Step 2. Release the Shift key and log back into your Mac that’ll now be in Safe Mode.

An extra tip from us: 

 

You’ve restarted your device, but now your Mac is stuck on the Apple Logo—this is a common nuisance that can be resolved. Our attached blog article will walk you through the steps.

2. Check your startup disk

Your MacBook or iMac may be showing the prohibitory symbol due to issues with your startup disk—this is where your macOS is installed. Therefore, if it’s not set up correctly, it can lead to boot failures.

 

Here’s how to check you are using the right startup disk:

  1. Power on your Mac and immediately hold down Option.
  2. Wait for the Startup Manager to appear.
  3. Select Macintosh HD.
  4. Click Enter to boot from your selected disk.
To ensure your Mac is running the correct OS, it’s a good idea to check your startup disk. To do this, power up your Mac as normal but immediately press and hold the Option key until you see the Startup manager.
Step 1. Turn on your Mac, and press Option to bring up your disk options.
From there, you’ll be able to select the Disk that has your OS installed, this is likely going to be the Macintosh HD disk. Here you can click on the Disk you want your Mac to boot into.
Step 2. Select your chosen Disk, Macintosh HD, and click Enter  

3. Repair macOS using recovery mode

To fix the prohibitory symbol, you may need to repair macOS using Recovery Mode. This process checks for system file corruption that may be preventing proper startup.

 

Here’s how to repair macOS using Recovery Mode:

  1. Turn on your Mac.
  2. Press and hold Command + R.
  3. Select Reinstall macOS from the macOS Utilities window.
  4. Follow the on-screen instructions to pair your Apple OS.
You may be experiencing system glitches and startup errors relating to the macOS installed on your device. To repair an OS issue, benign by turning off and on your Mac. Once you turn on your device, press and hold Command + R until you see the Utilities window. Select Reinstall macOS and follow the on-screen instructions.
Turn on your Mac and hold Command+R until you see Reinstall macOS option

A helping hand from our team: 

 

If macOS recovery mode is not working, we suggest reading through our attached piece first to ensure you’re entering the set-up mode correctly.

4. Reset NVRAM/PRAM

Another effective troubleshooting method we’ve noticed that can prevent the prohibitory symbol is resetting the NVRAM/PRAM. This can resolve system errors that might be interfering with your startup.

 

Here’s how to reset NVRAM/PRAM:

  1. Power down your Mac.
  2. Turn it back on and immediately press and hold Option + Command + P + R.
  3. Hold the keys for about 20 seconds, then release them.
To reset the NVRAM/PRAM, turn off your Mac, then turn it on and immediately press and hold Option + Command + P + R for about 20 seconds. This will reset system settings that could be causing the prohibitory symbol and prevent your Mac from starting properly.
Turn on Mac whilst holding down Option+Command+P+R for 20 seconds to Reset NVRAM/PRAM

5. Run First Aid

If you’re still experiencing errors, we suggest running First Aid. It scans your disk for errors and repairs them, often repairing disk corruption that is preventing macOS from booting correctly.

 

Here’s how to run First Aid:

  1. Restart your Mac and hold Command + R to boot into Recovery Mode.
  2. In macOS Utilities, select Disk Utility.
  3. Choose Macintosh HD.
  4. Click First Aid, then click Run.
  5. Once finished, restart your Mac.
Restart your device while holding Command + R during startup to boot your Mac into Recovery Mode. This is necessary for repairing system issues that prevent normal booting, like the prohibitory symbol.
Step 1. Restart your Mac and hold Command + R to enter Recovery Mode
Then you’ll need to select Disk Utility from macOS Utilities, which lets you access the First Aid tool needed to diagnose and repair disk errors that may be causing your Mac to show the circle with a slash.
Step 2. In macOS Utilities, select Disk Utility
Make sure you choose your Mac's startup disk (usually named Macintosh HD) in Disk Utility so that you can run repairs on the disk that holds macOS and is responsible for the startup process.
Step 3. Make sure you then choose your regular disk—Macintosh HD
Now, all you need to do is click First Aid and press Run to allow Disk Utility to scan and repair any errors or corruption on your Mac, which can resolve issues causing the prohibitory symbol to appear during startup.
Step 4. Click on the First Aid icon and press Run

Important: 

 

Is your Mac still running slow after fixing the prohibitory symbol issue? Be sure to check Mac Activity Monitor to see if a resource-heavy process is behind the lag.

6. Consult Apple support

Still seeing the Mac circle with line? It may be time to contact Apple Support to check for any hardware or software issues. They can help resolve the problem and get back to your usual activities. Here’s how to get in touch with Apple Support:

  1. Visit the official Apple Support website.
  2. Scroll down until you see Get support and press Start Now.
  3. Describe your issue in the search box to find the right troubleshooting support
In case your efforts to fix the Prohibitory issue have not yet worked, it might be time to contact Apple support to get some additional advice. Just head to the Apple support website.
Step 1. Visit the official Apple Support website
From the home page, scroll until you see Get Support. Then click on Start Now to be able to browse all of Apple’s handy tutorials and articles.
Step 2. Scroll down the help page until you see Get Support and click Start Now
You can use the search box function to make sure the help you receive is linked to the barrier you’re facing–that way the advice should be relevant and helpful.
Step 3. Describe your problem in the search box to find the best troubleshooting advice

Get your Mac running again

Facing the prohibitory symbol on Mac can be frustrating, so we hope this post has provided helpful solutions to fix any issues you experience. Our top recommendation is to try and repair macOS in Recovery Mode—it‘s the most effective way to repair startup issues.

 

For a faster, hassle-free solution, MacKeeper’s Premium Services provide expert support to help you diagnose and resolve any Mac-related glitches or system problems you’re facing, ensuring your device runs smoothly.

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