Verifying Microsoft Outlook Mac Stuck

Why is Mac stuck at “verifying Microsoft Outlook”

You might face the verifying Microsoft Outlook Mac stuck issue thanks to outdated software, corrupted files, or incorrect settings. We suggest you check if Outlook settings are correct or re-add your email if necessary.

A note from our experts:

 

It’s frustrating when your Mac is stuck. And it’s even more upsetting when it happens while verifying Microsoft Outlook. You might like to cope with this challenge on your own, or you can ask experts for help. MacKeeper’s Premium Services provides 24/7 tech support for Mac users.

 

Here’s how to use MacKeeper’s Premium Services:

1. Download MacKeeper and install the app.
2. Open the app, and in the left sidebar, click Premium Services.
3. Press Chat Now.
4. In the popup chat bar, located on the right-hand side, you’ll be able to type out the details of your issues in the chat to get the professional advice from one of our experts.

How to fix when “verifying Microsoft Outlook” on Mac stuck

To get rid of verifying Microsoft Outlook on Mac and be able to use Outlook again, try the following:

• Force quit Outlook
• Restart your Mac
• Re-add your Outlook email account

In case that didn’t fix the issues you’re experiencing with Outlook, you might find our additional troubleshooting methods below more helpful:

1. Check your internet connection
2. Force close Microsoft Outlook
3. Restart Your Mac
4. Manage your Outlook security settings
5. Re-add your Outlook email account
6. Update Microsoft Outlook
7. Upgrade your macOS
8. Launch Outlook into safe mode
9. Reset Microsoft Outlook
10. Choose full disk access for Outlook

1. Check your internet connection

In our experience, a weak internet connection is often the main reason Outlook gets stuck on verifying. Here’s how to check you have a stable internet connection:

1. Open System Settings from your Apple’s menu and choose Network.
2. Click on your connection—Wi-Fi or Ethernet.
3. Check the status of your connection—whether it says Connected with a green dot or not.

2. Force close Microsoft Outlook

Once you know your connection isn’t the issue, you might get rid of verifying Microsoft Outlook on Mac by force closing Outlook. It’s the quickest way to restart the app.

Here are the steps to force close verifying Microsoft Outlook on Mac:

1. Click on the Apple icon.
2. Press Force Quit.
3. Choose Microsoft Outlook from the list of running apps.
4. Click the Force Quit button.

3. Restart Your Mac

Another quick solution that we hope will fix that annoying verifying Microsoft Outlook Mac stuck issue is to restart your device. Follow these steps to safely restart your Mac:

1. Have all your apps closed.
2. Click on the Apple icon.
3. Press Restart.
4. Confirm in the pop-up window. Wait until your device restarts, and then re-open Outlook to see if the issue has sorted itself.

An extra tip from us:

 

Restarting your device is a good idea if your MacBook keeps freezing. The advice in this blog article has further advice on how to fix screen hanging and glitches—check it out.

4. Manage your Outlook security settings

In case you’re still waiting for verification, we suggest adjusting your Outlook security settings as  you have access restrictions—affecting the verification process.

Here’s how to check and then manage your Outlook security settings:

1. Open System Settings on your computer.
2. Click on Privacy & Security > Full Disk Access.
3. Press the (+) button and verify.
4. Find Outlook and press Open.

5. Re-add your Outlook email account

Another method you can try is to remove and re-add your Outlook email account. Here’s how to do it:

1. Open Microsoft Outlook and click on Outlook Settings.
2. Press Accounts.
3. Click the (-)  button to remove your stuck account.
4. Restart Outlook, and go back to Accounts. This time, click (+) to re-add your email.

A hint from our team: 

 

Mac users are known to have issues when their Office account doesn’t allow editing on Mac. Are you one of them? We’ll help you see if the problem is account-related or system-related—just read on our attached piece.

6. Update Microsoft Outlook

You may be having verification issues due to the Outlook app running with old software. Here’s how to update Microsoft Outlook:

1. Open Microsoft Outlook and click on Help.
2. Press Check for Updates.
3. If any updates are available, you’ll be able to click Install.

Our hint to consider:

 

If Word keeps crashing on Mac this could be a sign that the app needs troubleshooting. Our supporting blog can show you have to fix any glitches you experience—enjoy our tips.

7. Upgrade your macOS

In case updating the app doesn’t work, it’s time to check that macOS is up-to-date. Here’s how to see if your macOS needs upgrading:

1. Open System Settings > General.
2. Click on Software Updates.
3. Wait for your Mac to Scan for Updates. If any are available, click Upgrade Now.

8. Launch Outlook into safe mode

Should Outlook still be showing that nuisance stuck on verifying error, it may help to launch the app in safe mode so only the essential files will load.

8.1. Mac on Apple Silicon

Here’s how to boot a Mac, with Apple Silicon software, into safe mode:

1. Turn off your Mac.
2. Press the power button and hold down to open Startup Options.
3. Choose Options and select your startup disk.
4. Hold down Shift.
5. Click Continue in Safe Mode, release Shift, and log in as prompted.

8.2. Mac on Intel

If you have an Intel Mac, these steps will show you how to launch safe mode:

1. With your Mac off, Press the power button while holding Shift.
2. Release the Shift key when the login window appears and log in.
3. You should see Safe Mode in the corner of the login screen.

9. Reset Microsoft Outlook

Still no luck? It might be time to try resetting Microsoft Outlook to restore any corrupt settings.

Here’s how to reset Microsoft Outlook:

1. Open Outlook.
2. Go to Tools > Accounts.
3. Click on the three dots and press Reset Account.

10. Choose full disk access for Outlook

Allowing Microsoft Outlook to have full disk access could help the app to run properly and fix the verifying Microsoft Outlook Mac stuck issue.

Back in section 4, you’ll see how to add Outlook to the list of apps with full disk access.

Getting an expert to help fix your Outlook verification issues

Still having no luck verifying your Outlook account? It can be frustrating, especially if checking your internet and updating your software doesn’t work.

We recommend asking for an extra hand. In the MacKeeper app, you can chat with our experts through MacKeeper's Premium Services to help resolve your Outlook account issues or any other Mac-related inconvenience.

Here's how you can use MacKeeper’s Premium Services:

1. Open the MacKeeper app and click on Premium Services.
2. Click on Chat Now, and describe your issue so that the connecting expert can help.

With the help of our team, you’ll get back to using your Outlook account in no time.

Now, check yourself with the final question: do you suspect malware is the culprit to your verification issue? If so, you can find out how to get rid of malware on Mac by reading our relevant piece and closing the stuck Outlook verifying issue once and to the full.