YouTube Not Working on Mac

There are many reasons why YouTube not working on Mac, like poor internet connection or browser issues. Try clearing cache and cookies, and ensure your OS and browser are up-to-date to support YouTube's latest features.

 

Now, imagine settling in to watch your favorite YouTube videos on your Mac, only to face endless loading screens or error messages instead. It’s frustrating when you can’t access the content you need, whether for relaxation, work, or learning.

 

Moreover, we know how important uninterrupted streaming is for your daily routine. Thankfully, you’re not alone, and there are a ton of effective ways to get your YouTube back on track. To help you resolve this issue, we’ve compiled a list of tried and tested expert solutions to fix YouTube not working on your Mac.

Before we begin:

 

Before you find out the solutions, it's worth mentioning that MacKeeper’s Premium Services can be a valuable ally in identifying and fixing issues that may lead to YouTube problems on your Mac.

 

With their 24/7 built-in live chat, you get a head start and continuous support throughout your computer or Mac-related issues. To reach expert technicians with just a click on your Apple device:

  1. Download and launch MacKeeper.
  2. Go to MacKeeper’s 24/7 Live Chat, which is built into the app interface itself.
  3. Get in touch with one of the friendly support agents and have your issues resolved in no time.

Why is YouTube not working on your Mac

YouTube may not work on your Mac because of different reasons, including browser issues, outdated software, cache problems, internet network, YouTube server connectivity issues, or incompatible extensions blocking video playback.

How to fix YouTube not working on MacBook

If YouTube isn’t working on your Mac, try following the basic steps to resolve the issue:

  1. Refresh the YouTube page.
  2. Fix your website permissions.
  3. Update your web browser.

But if none of the steps above work, you can try the other solutions:

  1. Check your network connection
  2. Try to use another web browser
  3. Delete browser cookies and cache
  4. Reboot the Mac
  5. Update your MacBook
  6. Restart your router
  7. Turn off plugins in the web browser
  8. Check space on Mac storage
  9. Use repair disk permissions
  10. Use JavaScript in Safari
  11. Remove browser history
  12. Inspect the date and time

1. Check your network connection

This might sound like a no-brainer, but sometimes technical problems have the simplest solutions. Double-checking your stable network connection can fix many YouTube issues, such as buffering or videos not loading properly. This is the quickest way to check your Mac’s network connection:

  1. Look in the top-right corner of your screen, and click on the Wi-Fi icon.
  2. If it's filled, you're connected. If not, click on the icon and see if it connects.
To ensure your Mac is properly connected to the internet, start by checking your network connection by clicking the WiFi icon. It's typically shaped like a fan or radar symbol. If the icon is filled with solid black or grey, you're connected to a network. If it's empty or shows a line through it, you're not connected.
Click on the Wi-Fi icon found to check your network connection

2. Try to use another web browser

If YouTube isn't cooperating on your usual browser, don't worry. Sometimes, browsers have glitches. Trying a different one can help you figure out if it's a browser-specific issue or something else. Here’s what to do:

  1. Choose another browser that is different from your default option.
  2. Go to YouTube’s website using the new browser.
  3. Play a video and see if it works better.

If YouTube is still acting up on your Mac, then you may need to clear your browser cookies and caches.

3. Delete browser cookies and cache

Clearing browser cookies and cache can help resolve various issues with website functionality, including problems with YouTube. If YouTube isn't working on Safari or other browsers, outdated or corrupt cookies and cache might be the issue. As this task might become tedious, having a handy tool like MacKeeper gets the job done in seconds:

  1. Open MacKeeper.
  2. Select Safe Cleanup from the sidebar and click Start Scan.
  3. Once the scan is finished, you can either review the files or click the Clean Junk Files button to clear everything at once.
To use MacKeeper to delete browser cookies and cache from your Mac, simply,  open MacKeeper, select Safe Cleanup from the sidebar, and click Start Scan.
Step 1. Run MacKeeper Safe Cleanup scan
After the scan, you can review the files or click Clean Junk Files to remove everything at once. This keeps your browser running smoothly by getting rid of unnecessary data.
Step 2. Remove any unwanted junk files

4. Reboot the Mac

Rebooting your Mac is another easy, but highly effective, way to fix problems like YouTube not working. It basically gives your Mac a fresh start, clearing out any temporary issues that might be causing trouble. Simply do the following:

  1. Click on the Apple logo in the top-left corner of the screen.
  2. Choose Restart from the dropdown menu, then click Restart again in the confirmation dialog box.
  3. Wait for your Mac to shut down and restart.
  4. Once your Mac has restarted, check if the network connection is restored and if YouTube is working properly.

5. Update your MacBook

If you’re using an older macOS version, you may want to consider updating the software. Sometimes, an updated system can cause minor issues, like videos not playing on Mac. To update your MacBook:

  1. Click the Apple icon in the top-left corner of your screen.
  2. Choose System Settings, then click General in the sidebar.
  3. Click Software Update.
  4. If an update is available, click Update Now to download and install it. Once the download is complete, your Mac will automatically restart.
To update your MacBook, click the Apple icon in the top-left corner of your screen and select System Settings.
Step 1. Go to System Settings > General
Then click General in the sidebar. Choose Software Update. If an update is available, click Update Now to download and install it.
Step 2. Select Software Update
Once the download is complete, your Mac will automatically restart.
Step 3. Download and install any macOS updates

6. Restart your router

If YouTube isn't working on your Mac, restarting your router can often fix the problem. To do this, unplug your router and modem, wait for 30 seconds, then plug the modem back in first. After the modem lights stabilize, plug the router back in and wait for its lights to stabilize. Doing this refreshes your internet connection, which can resolve many connectivity issues. Once both devices are fully working, try accessing YouTube again on your Mac.

Advice from our experts:

 

If restarting your router doesn’t solve your YouTube problems, see if other devices in your home are having internet issues to determine whether it's just your Mac or your network connection. If it is an issue with your Mac, you can use MacKeeper’s Find & Fix tool to find the root cause of the problem.

MacKeeper's app shows the Find&Fix tool chosen in it for the user to start the full scan of their Apple computer and check it for actual problems requiring the urgent troubleshooting.

7. Turn off plugins in the web browser

Sometimes, plugins in your browser can mess with YouTube and cause issues like videos not playing properly. Disabling these plugins can often fix the problem by turning off plugins in Safari:

  1. Click Safari in the top menu bar and select Preferences.
  2. In the Preferences window, click the Extensions tab.
  3. Untick the box next to each extension to disable it.
  4. Restart Safari, then visit YouTube and see if the videos play correctly.
To turn off plugins in Safari, start by clicking on
Step 1. Go to Safari > Preferences
In the Preferences window that opens, go to the Extensions tab.
Step 2. Open the Extensions tab
In the Extensions Tab, you'll see a list of all installed extensions with checkboxes next to them. To disable an extension, simply untick the box next to it.
Step 3. Disable your extensions

Note from our team:

 

Unwanted plugins in your browser can sometimes ruin your online experience. Sometimes, we don't even realize a new plugin has sneaked in and could be malware. To keep your online experience smooth and safe, try using MacKeeper's Smart Uninstaller.

The MacKeeper app shows the Smart Uninstaller feature helping you to get rid of the unnecessary or suspicious plugins in just a few clicks.

By keeping your browser clean from unnecessary plugins, you'll prevent any future browsing hiccups and protect yourself from potential online threats, giving you a hassle-free browsing experience on your Mac.

8. Check space on your Mac storage

If YouTube isn't working on your Mac, it might be because of too many files. When your Mac doesn’t have enough storage space, it can affect the overall responsiveness of your browser, significantly impacting web browsing and YouTube loading times and causing videos to buffer or not play at all. To check your storage space on a Mac:

  1. Click on the Apple menu in the top-left corner of your screen.
  2. Select System Settings from the dropdown menu.
  3. In the window that appears, click on the Storage tab.
  4. You’ll see a visual representation of your storage usage and details about how much space is available.
To check your storage space on a Mac, follow these steps: Click on the Apple menu located in the top-left corner of your screen. From the dropdown menu, select System Settings.
Step 1. Open System Settings
In the window that appears, click on the Storage tab.
Step 2. Go to General > Storage
Here, you'll find a visual representation showing how your storage is being used and details about the available space on your Mac.
Step 3. Check how much storage space you have available

Hint from us: 

 

Using a tool like MacKeeper makes checking your storage space quick and easy. MacKeeper's Memory Cleaner feature can free up your Mac's RAM and manage processes more effectively. With more available RAM, your Mac should run faster.

 

Here’s how to do it:

  1. Open MacKeeper and select Memory Cleaner from the left sidebar, then click Open.
  2. Then click Clean Memory to instantly free up your Mac’s storage.
Use MacKeeper to optimise your Macs storage space by opening MacKeeper and selecting Memory Cleaner in the left sidebar.
Step 1. Open MacKeeper’s Memory Cleaner
From there, simply click on Clean Memory to instantly free up your Mac’s storage. This process helps optimize your Mac's performance by clearing out unnecessary data from your RAM.
Step 2. Click Clean Memory to free up your Mac’s RAM instantly

9. Use repair disk permissions

Since OS X 10.11 El Capitan, you can't directly use repair disk permissions. Instead, Apple introduced System Integrity Protection to keep your Mac safer from dodgy software. But don't worry, you can still sort out disk permissions using the First Aid feature, which handles all kinds of disk problems. You can access this tool by:

  1. Open Disk Utility by searching for It in Spotlight or going to Applications/Utilities/Disk Utility.
  2. Choose your boot volume from the left pane, typically labeled as Macintosh HD.
  3. Click on First Aid in the toolbar to start repairing.
  4. Confirm the selected drive and click Run to begin repairing. Follow any prompts that appear.
  5. Your Mac may temporarily freeze during the repair, which is normal.
  6. Once finished, a report will show what was fixed or any issues found.
To access Disk Utility by searching for it in Spotlight
Step 1. Open Disk Utility
Once open, choose your boot volume from the left pane, usually labeled as Macintosh HD.
Step 2. Select your boot volume
Next, click on First Aid in the toolbar to initiate the repair process. Confirm the selected drive and click Run to begin repairing.
Step 3. Click on First Aid > Run
Follow any prompts that appear on the screen. It's normal for your Mac to temporarily freeze during the repair. Once the process is complete, a report will display what was fixed or any issues found.
Step 4. Wait for your First Aid to finish running its scan and see what needs fixing

10. Use JavaScript in Safari

To watch YouTube videos in Safari, your JavaScript needs to be enabled. If JavaScript is turned off in Safari, many interactive elements on websites won't function properly, like broken content or video crashes. To use JavaScript in Safari, follow these steps:

  1. Open Safari and go to Safari main menu > Preferences.
  2. Go to the Security tab and tick the Enable JavaScript box. Doing so should fix YouTube not working on MacBook.
Go to Safari Preferences by clicking on Safari menu
Step 1. Open Safari Preferences
Enable the JavaScript in the Security tab
Step 2. Go to Security and enable JavaScript

11. Remove browser history

Sometimes YouTube glitches are caused when old, stored data conflicts with the website's current version. Clearing your browser cache, cookies, and history is a common fix for YouTube loading problems, and here’s how to do it:

  1. Click on the Safari menu at the top left of your screen.
  2. Select Preferences from the dropdown list.
  3. Go to the Privacy tab.
  4. Click Remove All Website Data.
  5. Confirm the action and restart Safari.
Clearing your browser cache, cookies, and history is a common solution to fix YouTube loading problems on Safari. To do this, start by clicking on the Safari menu located at the top left corner of your screen. From the dropdown list, choose Preferences to open the settings window
Step 1. Go to Safari > Preferences
Next, go to the Privacy tab where you'll find the option to Remove All Website Data.
Step 2. Select Privacy > Remove All Website Data
Click Remove Now to start the process of clearing stored data from your browser.
Step 3. Confirm Action

12. Inspect the date and time

Now, this might sound a little odd, but are the date and time on your Mac correct? If they're wrong, it can cause confusing problems like YouTube not working. When your date and time are out of sync, Internet-based authorization, and web services might reject your attempts to use them. To fix this:

  1. Go to System Settings > Date & Time.
  2. Enable Set date and time automatically or set them manually.
  3. Then, restart your Mac and check YouTube again.
To fix your Mac's date and time, go to  to System Settings on your Mac and find the Date & Time settings.
Step 1. Go to System Settings
Here, you can choose to enable Set date and time automatically for automatic synchronization with internet time servers, or set the date and time manually if needed. After adjusting these settings, restart your Mac to apply the changes.
Step 2. Open Date & Time and fix your Mac’s date and time settings

Fix YouTube not working on Mac in minutes

Getting YouTube working on your Mac can be easy if you follow the steps above. Fixing things like network issues, browser settings, and storage space usually does the trick. But if these solutions seem time-consuming or don’t work, MacKeeper’s Premium Services are here to help. With 24/7 expert support, you can quickly sort out any problems. Don’t let YouTube issues ruin your day—reach out to MacKeeper for a smooth, hassle-free experience.

FAQ about YouTube on Mac

1. Why can't I access YouTube on Safari?

You might not be able to access YouTube on Safari because your browser needs an update, you have connection issues, or have lots of stored data. Clearing browser cache and cookies can help.

2. Can I download the YouTube app on a Mac?

While there’s no dedicated YouTube app for Mac, you can download YouTube on your Mac, but not from the App Store. Instead, you can install it as a Progressive Web Application.

3. How do I reboot my Mac YouTube?

To reboot YouTube on your Mac, close your browser, clear its cache and cookies in the settings, and then reopen it. Go back to YouTube, and you should be good to go.

4. How to download from YouTube on Mac?

You have several options to download YouTube videos on Mac. You can use third-party apps or browser extensions. Alternatively, you have several online websites that also offer the convenience of downloading videos directly from your web browser.

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