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Give your Macs a boost, backed up by worry-free multilayered protection along with Mac performance optimization. Get a reliable protection against viruses, malware, and spyware.
Open Finder and select Downloads from the left sidebar. The MacKeeper installation package named MacKeeper.dmg or MacKeeper.pkg is in this folder.
Installation time for MacKeeper depends on your internet connection speed. After all the required data downloads from our servers, the installation time takes approximately five minutes. If it takes longer, please contact our support team.
Please enter your Mac admin password. This is the one you use to log in to your Mac.
MacKeeper is successfully installed once you see the @svg('faq/app-icon') icon in your menu bar (it’s in the top-right corner of your desktop). If you open MacKeeper, in most cases you should also see a blue Start Scan button at the bottom of the window. Now you can click Start Scan to proceed with using MacKeeper.
MacKeeper scans your Mac for free, so you can see how it works. However, to fix the items found, you’ll need to purchase a license.
Check your inbox for your MacKeeper order confirmation email. Remember to check the Spam or Junk folders as well. If you still can’t find your activation code, please contact our support team.
Your solution depends on the kind of error message you see.
The activation code has already been applied to your MacKeeper account. Please log in.
This means you’ve already activated your code. Now simply log in to your MacKeeper account:
Your activation code is not valid.
If you see the error message above, you either entered the activation code incorrectly, or you’ve entered a nonexistent activation code. Please double check your activation code to make sure you’ve copied it correctly. If you continue to have issues, please contact support.
A valid activation code must be 16 character long and include both letters and numbers.
If you’ve already purchased MacKeeper, look for the MacKeeper order confirmation email in your inbox and copy your activation code. If you still see this error, contact our support team.
If the Find & Fix scan seems stuck or it doesn’t remove all the items, try the following:
All cleaning items should be fixed.
If you’re still having trouble, please contact our support team.
MacKeeper is a set of useful tools to get and keep your Mac performing the way it should. Get extra disk space after removing junk files, file copies, and unwanted apps. The built-in antivirus will keep your Mac safe from malware and adware. Plus, MacKeeper comes with handy optimization tools, so you can do things faster on your Mac.
MacKeeper cleans junk files and useless apps just like other cleaning apps, but MacKeeper goes beyond this by protecting your Mac from viruses, adware, and other major threats.
Yes. MacKeeper comes with antivirus protection and an Adware Cleaner, a tool that detects and removes malware, viruses, Trojans, adware infections, and other major threats. Plus, you’ll always have 24/7 customer support by your side.
MacKeeper was designed to clean and protect Mac computers only. However, you can install the Track My Mac app on your iPhone or iPad to monitor the current location of your Mac.
Junk files are created as a result of regular computer use. There is no way you can prevent them from appearing. That’s why we suggest cleaning junk files every week to keep your Mac in tip-top shape!
Your MacKeeper license activates automatically after you log in to MacKeeper on a new Mac. If it’s not active but you're logged in, try to reactivate your license.
Yes. MacKeeper is a subscription-based product that is billed in regular intervals according to the plan you select.
MacKeeper prices start at $14.95/month. You can check the current pricing or any available discounts by clicking Pricing in the top-right corner of the MacKeeper website.
You can purchase a MacKeeper plan with any credit or debit card issued by VISA, American Express, Mastercard, or JCB. Alternatively, you can use PayPal.
First, we recommend contacting your bank to clarify the reason why your payment was declined. You may also try placing your order again with another payment method—either a different card or PayPal.
You can find your invoice in the confirmation email sent by MacKeeper or Kromtech. If you can’t find it, please contact our support team by sending your request to email@example.com.
To improve your Mac performance with MacKeeper, follow these steps:
Once you stop the most memory-intensive apps, your Mac should run smoother.
MacKeeper can remove viruses, malware, adware, and other major threats from your Mac. Here’s how to do that:
Now your Mac should be safe from security threats. If you’re still having trouble, please contact our support team.
Yes, MacKeeper can help you free up gigabytes of space on your Mac. Here’s how to do this:
Enjoy the extra breathing room with all your free disk space.
MacKeeper doesn’t block ads, but it comes with Adware Cleaner to delete adware—annoying apps that bombard your Mac with pop-ups. Here’s how to use it:
MacKeeper comes with a Duplicates Finder. This tool detects file copies scattered all over your Mac while keeping original files safe.
Here’s how to remove useless file copies:
MacKeeper comes with an Update Tracker. It’s an easy way to find the latest version for most of your Mac apps.
Here’s how to update your apps to the latest versions available:
That’s it. Your apps are now updated to the latest versions.
MacKeeper comes with an alert system called Track My Mac. It’s designed to help you find your Mac if it gets lost or stolen. Here’s how to activate it:
Now, if your Mac goes missing, you can report it as stolen either from your MacKeeper account or from the Track My Mac app on your phone.
Once your missing Mac is connected to the internet, you’ll get a picture of the suspect along with their location and network details in a report. Just click View Reports in your MacKeeper account or tap the Reports tab in Track My Mac on your phone to check the latest report.
Send this report to your email or print it and take it to the police. It’ll help them get your Mac back.
You can find all information about Track My Mac as well as a setup guide on the official website: https://trackmymac.com/
If you see a green light near your webcam when you’re not using it, or you’re receiving snapshots of yourself on your Mac, you need to customize your Track My Mac settings.
Alternatively, you can turn off the Screen Locker feature to see if this is the reason for your webcam’s green light. However, for security reasons, we recommend that you keep the Screen Locker Options checkbox always selected.
Before you start uninstalling, quit the MacKeeper app. To do so, press the Cmd and Q keys simultaneously. Now, proceed with uninstalling.