Here you will find a short description of how to use the tool. However, please use it only if requested by our support representative.

See the steps in pictures
  • 1

    Download

    To download MacKeeper Remote Support, click here and wait until the download is complete.

  • 2

    Install

    In the upper right corner of the Downloads popup, double-click the MacKeeperQS.dmg item to mount the volume.

  • 3

    Copy It to Your Applications

    This is what the MacKeeper Remote Support tool looks like. You can either copy it to your Applications folder or run it directly from the mounted drive. Mac OS may ask for permission to execute an app downloaded from the Internet; click Confirm to open the tool.

  • 4

    Use

    In the MacKeeper Remote Support window, you will find the ID and password generated for your Mac. This information should be passed to one of our representatives to connect to your Mac. Once the connection is established, you will be able to monitor all our actions and stop the Remote Support session whenever you like.

Download the Remote Support Tool