Mac Blue Screen

Experiencing a Mac blue screen during startup or when using your device can be frustrating, especially when it stops you from accessing your files or work. With MacKeeper’s Premium Services, you get expert help on demand—fast, reliable guidance to diagnose any problem, recover your data, and restore your Mac’s performance without stress.

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Mac Blue Screen
Written by   Yana Khodun
Published: May 16, 2025

What is a blue screen on Mac

A blue screen on Mac typically appears during startup and signals system-level issues such as faulty peripherals, login item conflicts, or disk errors. While rare, it can disrupt normal booting. To fix Mac blue screen problems, promptly follow any troubleshooting steps.

Main causes of the blue screen on Mac

The Mac blue screen of death is usually caused by incompatible peripherals, corrupted login items, system update bugs, or startup disk errors that prevent macOS from loading correctly.

A note from our experts: 

 

Trying to fix the Mac blue screen of death on your own can be time-consuming and overwhelming, especially if you're unsure where to start. MacKeeper’s Premium Services offer a faster, expert-led approach to diagnosing and resolving this issue without trial or error.

 

Here’s how to get professional help in just a few steps:

  1. Download and install MacKeeper by following the on-screen instructions.
  2. Open the app, then select Premium Services from the sidebar.
  3. Click Chat Now to instantly connect with a certified Mac expert.
  4. Describe your issue, and get guided step-by-step troubleshooting tailored to you and your Mac.
Open MacKeeper, go to Premium Services in the sidebar and click Chat Now to connect instantly with a Mac expert for personalized support.
Open MacKeeper, click Premium Services in the sidebar, and select Chat Now

What to do before fixing the Mac blue screen

Before applying patches, you must do a few things to safeguard your data and simplify the troubleshooting process. Our team recommends the following proactive measures to minimize the risk of permanent data loss or wasted time:

  1. Back up your data using Time Machine or an external drive.
  2. Take note of any recent changes like new apps or macOS updates.
  3. Ensure a stable internet connection for software updates or reinstalling macOS.
  4. Free up disk space if your drive is nearly full.
  5. Write down any error messages you’ve seen during startup.

How to fix the blue screen on Mac

To fix blue screen issues on your Mac, our team suggests that you follow these proven solutions step by step:

  1. Restart your Mac.
  2. Disconnect peripherals and external devices.
  3. Boot into Safe Mode and check startup items.
  4. Update macOS and drivers.
  5. Reset NVRAM and SMC.
  6. Repair startup disk in recovery mode.
  7. Restore or reinstall macOS (last resort).

1. Restart your Mac

A quick restart often clears out temporary bugs, especially when you see some unexpected lines on the MacBook screen. It resets your device’s processes and frees up system memory.

 

Here’s what to do:

  1. Click the Apple menu in the top-left corner.
  2. Select Restart, then confirm in the pop-up window.
  3. If your Mac is frozen, press and hold the Power button until it turns off.
  4. Wait 10 seconds before pressing the Power button again.
  5. Observe the startup process and see if the screen issue returns.
Click the Apple menu in the top-left corner of your screen and choose Restart to reboot your Mac and refresh the system.
Click the Apple menu in the top-left corner and select Restart

This method is fast and works well for display glitches caused by minor system hiccups. If the lines reappear after reboot, then move on to checking hardware.

2. Disconnect peripherals and external devices

External accessories may conflict with system processes and trigger blue screen errors. Our team often isolates faulty devices this way.

 

Use the following steps:

  1. Completely shut down your Mac.
  2. Unplug all external devices—USB drives, external monitors, printers, etc.
  3. Wait 10–15 seconds, then restart your Mac.
  4. Check if the Mac blue screen reappears.
  5. If not, reconnect peripherals one at a time.
  6. Restart after each connection to find the problematic device.

We’ve noticed that faulty or incompatible peripherals can disrupt startup or lead to the MacBook shutting down randomly. Therefore, identifying them early prevents more profound system errors later.

3. Boot into Safe Mode and check startup items

Booting into Safe Mode loads only essential macOS files, helping you identify if your system has run out of application memory due to background apps or login items.

 

Try this process:

  1. Shut down your Mac.
  2. Press the Power button, then immediately hold Shift.
  3. Release the key when the login screen appears.
  4. Sign in, and you’ll see Safe Boot in the menu bar.
  5. Go to System Settings > Users & Groups > Login Items.
  6. Select and remove unnecessary startup items by clicking the minus (–) icon.
  7. Restart your Mac normally.
After shutting down your Mac, press the Power button to turn it back on and begin the startup process.
Step 1. Press the Power button after shutting down your Mac
After pressing the Power button, immediately hold the Shift key to start your Mac in Safe Mode and load only essential system files.
Step 2. Immediately hold Shift after pressing the Power button
Go to System Settings > Users & Groups > Login Items, then remove any unnecessary startup items to prevent conflicts during boot.
Step 3. In System Settings > Users & Groups > Login Items, remove unnecessary startup items

Our experts highlight that this step helps pinpoint what’s draining memory or causing crashes during boot. It’s a go-to move for our team when memory-related slowdowns appear.

4. Update macOS and drivers

Running outdated software can lead to compatibility issues and system instability. We always recommend updating macOS early in the troubleshooting process.

 

Complete these actions:

  1. Click the Apple menu, then open System Settings.
  2. Navigate to General > Software Update.
  3. Allow macOS to check for updates.
  4. Click Update Now or Upgrade Now if available.
  5. Follow the prompts to install, which may take several minutes.
  6. Restart your Mac once the installation is complete.
  7. Reconnect to Wi-Fi and ensure all updates were applied.
Click the Apple menu in the top-left corner, then open System Settings to access and manage your Mac’s system preferences.
Step 1. Click the Apple menu, then open System Settings
In System Settings, navigate to General > Software Update to check for and install the latest macOS updates.
Step 2. Navigate to General > Software Update
Click Update Now or Upgrade Now if available to install the latest macOS version and ensure your system has the newest features and fixes.
Step 3. Click Update Now or Upgrade Now if available

Keeping your macOS and drivers current helps resolve known bugs and prevent future Mac blue screen issues. This is a proactive fix with long-term benefits.

5. Reset NVRAM and SMC

Resetting NVRAM and SMC can resolve deep system-level glitches, primarily when screen problems or boot failures like the white screen of death occur. These resets clear low-level settings related to power, display, and startup.

 

Go through these instructions:

  1. Completely shut down your Intel-based Mac.
  2. Press the Power button, then immediately hold Option + Command + P + R.
  3. Keep holding for 20 seconds or until you hear a second startup chime.
  4. Release the keys and let your Mac restart.
  5. For Apple Silicon Macs, just restart—NVRAM resets automatically.
  6. To reset SMC (Intel only), shut down your Mac again.
  7. Press the Shift + Control + Option + Power button together for 10 seconds.
  8. Release all keys and turn the Mac back on.
Press the Power button, then immediately hold Option + Command + P + R to reset your Mac’s NVRAM and fix startup or display-related issues.
Step 1. Press the Power button, then immediately hold Option + Command + P + R
On Intel-based Macs, press Shift + Control + Option + Power button together for 10 seconds to reset the SMC and resolve hardware-related issues.
Step 2. For Intel-based Macs, press the Shift + Control + Option + Power button together for 10 seconds

Notably, this method is beneficial when your Mac’s behavior seems erratic, even after basic troubleshooting steps.

6. Repair startup disk in recovery mode

Disk errors can lead to failed startups, blue screens, or system freezes. Repairing your startup disk through macOS Recovery helps to safely fix file system corruption.

 

Take these steps:

  1. Completely shut down your Mac.
  2. For Intel-based Macs, press Power + Command + R to start Recovery Mode.
  3. For Apple Silicon Macs, press and hold Power until "Options" appears, then click Continue.
  4. In macOS Utilities, select Disk Utility.
  5. Choose your startup volume (usually it’s Macintosh HD) from the sidebar.
  6. Click First Aid, then select Run.
  7. Wait for the process to finish, then click Done.
  8. Repeat for the Data volume, if available.
  9. Exit Disk Utility and restart your Mac.
For Intel-based Macs, press the Power button, then immediately hold Command + R to enter Recovery Mode and access macOS Utilities.
Step 1. For Intel-based Macs, press Power + Command + R to start Recovery Mode
In the macOS Utilities window, select Disk Utility to access tools for verifying and repairing your Mac’s startup disk.
Step 2. In macOS Utilities, select Disk Utility
Choose your startup volume from the sidebar, click First Aid, then select Run to check for and repair disk errors on your Mac.
Step 3. Choose your startup volume from the sidebar, and click First Aid, then select Run

Our team uses this method to address underlying disk problems without reinstalling macOS—it’s a safe fix with minimal risk.

7. Restore or reinstall macOS (last resort)

If all else fails and the Mac spinning wheel won't go away, a clean macOS install might be the only way forward. This step replaces corrupted system files without deleting your personal data.

 

Do the following:

  1. Completely shut down your Mac.
  2. Start in Recovery Mode:
    • Intel Macs: Press Command + R, then Power.
    • Apple Silicon Macs: Hold Power until “Options” shows, then click Continue.
  3. In macOS Utilities, choose Reinstall macOS.
  4. Follow the on-screen instructions and connect to Wi-Fi.
  5. Wait while your macOS downloads and installs.
  6. Restart your Mac once the setup is complete.
  7. Log in and test for the issue.
For Intel-based Macs, press the Power button, then immediately hold Command + R to enter Recovery Mode and access macOS Utilities.
Step 1. For Intel Macs, start in Recovery Mode by pressing Command + R, then Power
In the macOS Utilities window, choose Reinstall macOS to install a fresh copy of the operating system without deleting your personal data.
Step 2. From macOS Utilities, choose Reinstall macOS

Our experts treat this as a last resort when software errors entirely prevent access. It’s powerful, effective, and keeps your files intact, but remember to always back up first.

Conclusion

The Mac blue screen may be rare, but when it appears, it signals serious issues—from faulty peripherals to corrupted system files. Thankfully, it’s usually software-related and can be resolved with the right steps. Restarting your Mac, disconnecting devices, updating macOS, resetting system settings, or reinstalling the OS can help bring your device back to normal.

 

If you want to avoid trial and error, MacKeeper’s Premium Services offer expert-led guidance to fix the blue screen faster. You’ll get personalized help, real-time troubleshooting, and peace of mind, all from certified professionals who know Macs inside and out.

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