Other Users and Shared Mac Storage

When you want to reclaim some space on your Mac, it makes sense to clear “Other users” and “Shared” storage data, and in our guide, we’re going to show you how. If you need to free up some space quickly, use MacKeeper’s Safe Cleanup, and rid yourself of junk data fast.

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Other Users and Shared Mac Storage
Written By   Yana Khodun
Published: March 03, 2026

“Other users” and “Shared” are two categories of data stored on your Mac. “Other users” refers to data generated by other accounts on your Mac, each of which will have its own storage areas. “Shared” refers to data that is shared between accounts, which all users are able to read, but which they can’t edit without the right permissions.

What is “Other Users and Shared” on Mac storage?

“Other users and Shared” storage in macOS is data stored on your Mac, which has been created for and by other users. You can have multiple accounts on one Mac, and each one will have its own documents, downloaded files, and settings, which are all stored separately and only they can access. Users can share files with the Shared, Public, and Drop Box folders.

Why is "Other Users and Shared" using so much storage on Mac?

“Other users and shared” data includes files from active accounts on your Mac, but it can also include files from deleted users, as well as shared data. This data can include big files like downloads, documents, videos, game support data, and more. You can remove “Other users and Shared” on your Mac’s storage to save space.

The Other Users & Shared part of your Mac's storage contains files created by and for other user accounts on your computer. You can delete their files or their whole accounts to save space.
If you have multiple user accounts on your Mac, "Others Users & Shared" can quickly grow in size

A note from our experts: 

 

Need to free up some space on your Mac? Do it quickly and easily with MacKeeper’s Safe Cleanup, removing cached data, unneeded language files, and more in just a few clicks.

 

Here’s how:

  1. Download and run MacKeeper.
  2. Select Safe Cleanup from the sidebar.
  3. Click Scan Now.
  4. Select what you want to delete, and click Clean Junk Files.
If you want to quickly and easily save some storage space on your Mac, scan it with MacKeeper's Safe Cleanup tool. It can find and erase all kinds of junk and unneeded data.
Step 1. Select Safe Cleanup, and click Start Scan
When Safe Cleanup has finished scanning your Mac, you'll see a summary of everything that it's found and which can be safely deleted. Select what to remove, then click the 'Clean Junk Files' button.
Step 2. Select what to remove, then click Clean Junk Files

How to delete “Other Users and Shared” on Mac storage?

To get rid of “Other users & Shared” on Mac storage, you need to delete the other accounts on your Mac from System Settings, making sure to include their Home folders. You can also save space on your computer by manually removing files in the /Users/Shared folder, remembering to empty your Trash afterwards.

1. Remove unnecessary files in the Shared folder

The Shared folder on your Mac contains files created by macOS and by third-party apps, but you can also manually use it to share files with different users. To clear up this folder, you need to do the following:

  1. In Finder, select Go > Go to Folder from the menu bar.
  2. Type /Users/Shared, and press Enter.
  3. In the Shared folder, select anything that you no longer need.
  4. Right-click the files and folders, and select Move to Trash/Bin.
  5. Empty your Trash.
You can manually delete files and folders from your Mac's Shared folder. Start by selecting
Step 1. From your menu bar, select Go > Go to Folder
Now enter /Users/Shared, and you should see the folder appear in a list below where you're typing. Press Enter to navigate to that folder.
Step 2. Type in /Users/Shared and press Enter
In the Shared folder, you'll see all kinds of files and folders, some of which your apps may need and some that may have been left over by old apps or shared by other users. Delete anything that you're sure you don't need anymore.
Step 3. Delete anything you don't need from the Shared folder

An extra hint from us: 

 

Is Mac file sharing not working for you?  Check the General > Sharing section of your System Settings, as this feature might be not activated.

If you face some difficulties with file sharing function on your Mac, go to your Apple's System Settings > General > Sharing > File Sharing to check if it's enabled at all.

If so, make sure you toggle the corresponding icon on.

If the reason your Mac file sharing not working is now clearly identified, toggle the corresponding icon to make it work from now on.

2. Delete other user accounts on your Mac

Our next tip is to delete other users and their shared Mac storage, if they’re not needed anymore. You can only do this if you have an admin account, which you should have if you’re the owner of the computer. Follow this process to delete other users on your Mac:

  1. Start by logging into your Mac with an admin account.
  2. Open System Settings, and select User & Groups from the side menu.
  3. Find the user account you want to delete, and click the information button next to their name.
  4. Click Delete User.
  5. Enter your password, and click Unlock.
  6. Select Delete the home folder, and click Delete User. The size of “Other users and shared” should shrink after that.
If you have admin rights, you can delete other accounts from your Mac at any time. Open your System Settings, then select Users & Groups from the sidebar. Click the i button next to the user you want to delete.
Step 1. Click the information button next to the user you want to remove
You'll see a summary of the user in a pop-up panel. Click the Delete User button at the bottom, then enter your admin password when requested to.
Step 2. Click the Delete User button, then enter your password
To fully remove the user from your Mac, make sure to select the Delete the home folder option, then click the Delete User button at the bottom of the panel. The user will be permanently deleted.
Step 3. Select Delete the home folder, and click Delete User

3. Check your Users folders

If you’ve accidentally stored something in the root of your personal Users folder, it can appear in Other storage on your Mac. We can check the Users folders by following these steps:

  1. In Finder, select your system disk from the side menu, and open the Users folder.
  2. Open or expand the folder that has your username, and delete anything that shouldn’t be there.
You don't normally have to manually put files in the /Users/ folder in macOS. If you accidentally store files in your Users folder, it may appear at Other Users & Shared in your Mac's settings.
Check in the /Users/ folder and under your account folder for accidentally stored data

Note that you can’t read any of the data that belongs to other accounts, apart from the Public folder. If you have an admin account, however, you can delete files and folders from other User folders.

 

Also, read our guide on how to get to the Users folder on Mac if you’re unsure about how to navigate to these folders.  

4. Get other users to delete unneeded data

If you share your iMac or MacBook with other people, you can delete all their accounts and their data, as long as you have an admin account. Obviously, we don’t recommend doing that without asking first, but it’s a good idea to talk to them about deleting unneeded data from their accounts. Of course, if the other user account belongs to you, you can go ahead and delete any unneeded data occupying your hard drive or SSD.

 

Whether you share your Mac with family, friends, or colleagues, ask them to:

  • Delete any old, unnecessary installer files and downloads.
  • Transfer any backup files to an external drive or the cloud.
  • Offload big files, such as videos and high-definition images, to a USB disk.
  • Find and delete any duplicate files stored in their user account.
  • Check their Users folder for files and folders that shouldn’t be there.
Other users can check their System Settings to see what data they have stored on your Mac, so they can choose what to delete. Ask them to delete anything they no longer need, which is wasting your disk space.

As a bonus, we also suggest they read our guide on how to clear disk space on Mac, which will help them free up even more storage.

5. Clean up your Mac

The more you use your Mac, the more it will accumulate unneeded data, like log files and temporary caches. If you clear out these unnecessary files, you can give your Mac an “Other users” and ”Shared” storage cleanup.

 

The easiest way to remove junk data from your Mac is with MacKeeper’s Safe Cleanup, but you can also delete some things manually. It’s more difficult, but you can manually erase cache files, large downloads, email attachments, and more. Read our guide on how to clean junk files on Mac for more information.

 

We also suggest MacKeeper’s Duplicates Finder to erase unneeded copies of files. And you can use MacKeeper’s Smart Uninstaller to delete unwanted apps and the leftover data that sometimes remains after apps have been uninstalled the normal way.

Using MacKeeper's Duplicates Finder, you can track down unneeded copies of files and photos that are so similar that at least one of them can be deleted.
Step 1. Look for duplicate files to reduce wasted disk space
Step 2. Use Smart Uninstaller to remove unneeded third-party apps

Make your Mac leaner and cleaner

When you share your Apple Macintosh computer with other people or if you operate several user accounts, a lot of storage space can be taken up by “Other Users & Shared”. If you have an admin account, you can manage and delete other users and all their files, but we recommend asking for permission first! You should also check your Shared, Public, and Drop Box folders for files you can delete.

 

But if you’re just looking for a quick way to find and delete unneeded files from your Mac system, use MacKeeper’s Safe Cleanup. A click or two is all it takes to track down junk data and remove it permanently. It’s fast, easy to use, and completely safe.

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