Apple Magic Mouse Not Working? Here’s How to Fix It
Mac Tips

Apple Magic Mouse Not Working? Here’s How to Fix It

Magic Mouse got its name for a reason. It helps numerous customers of Apple devices to make their MacBook user experience as simple and convenient as possible. Additionally, many users prefer to move the cursor with a mouse in their hands, even when using a portable Mac.


To satisfy such an important need, in 2009 Apple invented a wireless mouse, called it Magic Mouse, and presented the revolutionary Multi-Touch technology. With Multi-Touch, users can navigate by using intuitive finger gestures. Instead of mechanical buttons, scroll wheels, or scroll balls, the entire top of the Magic Mouse is a seamless Multi-Touch surface.



Back in 2015, Apple upgraded the Magic mouse to the second version. This new version isn’t really that much different from the first one. The Magic Mouse has a built-in rechargeable lithium-ion battery, so it no longer needs a removable battery cover, and the Lightning port for battery recharging replaced the latch for the cover.


When a major part of users has switched to Magic Mouse 2, they experienced some problems and weaknesses, like the Magic Mouse not turning on, losing connection, or having a short battery life. Many have also complained about the inability to use a Mac mouse while charging. If the battery and charging issues are more or less easy to solve, the Bluetooth problems remain a weak spot of the Magic Mouse.


That is why we’ve decided to share several useful steps to make your Mac operation more convenient.

How to fix Magic Mouse not working

Make sure your Magic Mouse is charged

To check the battery level of your Magic Mouse:

  1. Click the Bluetooth icon in your Mac's menu bar—choose your wireless mouse
  2. If the battery level is low, recharge it
  3. If the mouse isn’t showing, make sure it’s turned on

Fix Mac mouse not working after battery change

  1. Turn off your Apple mouse
  2. Go to System PreferencesBluetooth—turn it on
  3. Hold down 'click' action on Apple mouse then turn on the mouse. Make sure you hold down the click while it turns on
  4. Pair your Apple mouse to your Mac

Apply a piece of foil to increase the battery terminal contact

  1. Open the battery cover
  2. Take a small piece of aluminum foil (the size should be about ½-inch square)
  3. Wrap the aluminum square around the negative terminal of the battery
  4. Insert the batteries back into the mouse


This would strengthen the contact, which can be dropped when you move a mouse, and may easily fix the situation when your Mac mouse won’t connect.

Apply a piece of paper on the batteries

  1. Open a battery cover
  2. Take a rectangular piece of paper of about 1 inch by 1-½ inches
  3. Put the paper on top of the batteries (roughly centered) and cut off any excess paper around the edge of the batteries
  4. Insert the batteries back into the mouse


This paper would serve as a wedge between the batteries and the cover holding the batteries in place.


Note: It’s impossible to apply the described manipulations to the Magic Mouse 2 because it has a USB charging port instead of rechargeable batteries inside. In this case, there are some other tips that you can try to fix the Bluetooth connectivity between your Mac and your Magic Mouse 2.

How to fix Magic Mouse or Magic Mouse 2 not connecting

Turn off your Mac’s Bluetooth system and then turn it back on

  1. Open System Preferences—go to Bluetooth—click the Turn Bluetooth Off button
  2. Wait a few seconds—click it again to turn the Bluetooth back on
  3. Check if the wireless mouse is working now
turn bluetooth off option highlighted

Disconnect the mouse from the Mac—then pair again

If your Apple wireless mouse is losing connection or isn't still discoverable by your Mac after following the tips above—turning your Magic Mouse off might help. This trick also helps in many attempts to establish connectivity. To disconnect:

  1. Click on the Bluetooth menu in the menu bar and look for your Magic Mouse on this list
  2. Click on it—choose Disconnect from the submenu
  3. Enter the pairing mode again


Magic Mouse still not working or losing connection? Find out what else you could try to fix Bluetooth connection problems.

How to reset Magic Mouse

This option will make your Mac forget about all Bluetooth devices that you have ever used, forcing you to reconfigure each of them. To reset Magic Mouse do the following:

  1. Click on the Bluetooth menu in the right upper corner of the menu bar
  2. Hold down the Shift+Option keys—then click the Bluetooth menu again. You will see the drop-down menu showing several hidden items
  3. Click DebugRemove all devices
  4. Hold down the Shift+Option keys once again—open the Bluetooth menu. Choose Debug once again—Reset the Bluetooth Module
bluetooth menu debug option with remove all devices highlighted

After you clear the Bluetooth System, you can use repairing mode for your Magic Mouse 2 and pair it and other Bluetooth devices that have been removed.

Other ways to fix Magic Mouse

If your mouse is still not connecting or turning on properly—try these alternatives to fix the issue with your wireless mouse.

Upgrade your macOS

If Magic Mouse 2 one finger scroll option doesn’t work, the solution might be in upgrading to a newer version. You see, to enjoy all Magic Mouse 2 features you’ll need a higher macOS version. So, for Magic Mouse 2 you’ll need to run OS X El Capitan (version 10.11) to enjoy all of its features. For Apple Magic Mouse OS X Leopard (version 10.5) is enough.


Considering upgrading to the most recent macOS version? Learn how to download and install macOS Catalina on your Mac.

Set up Magic Mouse preferences

Sometimes default settings for Magic Mouse confuse Mac users. To make the mouse’s tracking speed slower or faster, choose scroll direction, or turn on right-click:

  • Go to System Preferences—click on Mouse
system preferences with mouse icon highlighted

Besides, practicing Magic Mouse gestures is also a good idea. We wish you a pleasant experience with this Apple mouse!



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